Haley Jordan
Conway,AR,AR
Summary
Versatile and detail-oriented Registered Dental Assistant with a track record of enhancing patient care and support at Taylor & Carter Family Dentistry. Excelled in dental office administration and oral hygiene education, significantly improving patient satisfaction. Demonstrated exceptional time management and empathy in high-stress situations, fostering strong customer relationships and repeat business.
Overview
3
3
years of professional experience
Work History
Register Dental Assistant
Taylor & Carter Family Density
09.2023 - 10.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Customer Service Representative
Taylor & Carter Family Density
09.2022 - 09.2023
- Greeting patient, answering inbound calls, and emails to facilitate patient service.
- Developed strong customer relationships to encourage repeat business.
- Contacting patient about dental services, treatments and account issues.
- Engaged in conversation with patient to understand needs, resolve issues and answer dental questions.
Customer Service Representative
FIS Global
03.2022 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
White Hall High School
White Hall, AR05.2018
Skills
- Time management capabilities
- Electronic charting
- Oral hygiene education
- Detail-oriented mindset
- Dental office administration
- X-ray processing
Languages
English
Full Professional
Timeline
Register Dental Assistant
Taylor & Carter Family Density
09.2023 - 10.2024
Customer Service Representative
Taylor & Carter Family Density
09.2022 - 09.2023
Customer Service Representative
FIS Global
03.2022 - 06.2022
White Hall High School
Similar Profiles
Julie BlackJulie Black
Pet Walking and Pet Sitting for Neighbors at Donald Johns' Family, Tucker Family, Carter-Dye FaPet Walking and Pet Sitting for Neighbors at Donald Johns' Family, Tucker Family, Carter-Dye Fa
Alexis GallowayAlexis Galloway
Long-term childcare nanny/babysitter at Taylor family/Healy FamilyLong-term childcare nanny/babysitter at Taylor family/Healy Family
Kathryn Marie BatemanKathryn Marie Bateman
Chiropractic Associate at Carter Family ChiropracticChiropractic Associate at Carter Family Chiropractic