Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Haley Kaiser

Haley Kaiser

Sales Coordinator
Grove City,Ohio

Summary

Dynamic Sales Coordinator with proven expertise in customer service, time management, and goal-oriented strategies. Skilled in managing client relationships and generating leads to drive sales growth.

Overview

18
18
years of professional experience

Work History

Sales Coordinator

Red Roof Plus+ Hotels
Columbus
03.2024 - Current
  • Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Performed follow-up calls with customers after each sale was completed.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Coordinated and finalized sales proposals to complete purchases.
  • Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
  • Generated leads through cold calling, networking, referrals and other methods.
  • Assisted in developing new business proposals for potential customers.
  • Maintained accurate records of sales activity and generated reports for management review.
  • Developed key customer relationships to increase sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Negotiated deals and handled complaints or objections.
  • Resolved customer complaints regarding sales and service.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Guest Service Representative

Red Roof Plus+ Hotels
Columbus
02.2008 - 03.2024
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Managed check-in and check-out processes for smooth guest transitions.
  • Resolved guest inquiries and complaints promptly and effectively.
  • Collaborated with housekeeping to ensure timely room readiness for guests.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Ensured compliance with hotel policies and procedures.
  • Maintained accurate records of all transactions within the hotel software system.
  • Assisted in training new staff on hotel policies and procedures.

Education

High School Diploma -

Grove City High School
Grove City, OH
06-2000

Skills

  • Customer service
  • Customer engagement and support
  • Goal-oriented mindset
  • Time management
  • Exceptional leader
  • Coaching skills
  • Strong enthusiasm
  • Team collaboration
  • Effective communication
  • Sales reporting
  • Sales forecasting
  • Lead generation
  • Client relationship management

Accomplishments

  • Winner of the Circle of Excellence Award for 2017 at Red Roof Plus+ Hotels
  • Employee of the Year in 2008 and again in 2015 at Red Roof Plus+ Hotels

Timeline

Sales Coordinator

Red Roof Plus+ Hotels
03.2024 - Current

Guest Service Representative

Red Roof Plus+ Hotels
02.2008 - 03.2024

High School Diploma -

Grove City High School

Similar Profiles

CREATE PROFILE
Haley KaiserSales Coordinator
Profile generated at Resume-Now.com