Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Kelly

Pickerington,Ohio

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Cashier/Backup Team Leader

Tractor Supply
Pataskala, OH
09.2024 - 06.2025
  • Assisted customers in locating products throughout the store.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Handled cash and credit transactions accurately and securely.
  • Answered customer inquiries regarding products and services effectively.
  • Collaborated with team members to restock shelves and display merchandise.
  • Engaged customers with friendly service to enhance their shopping experience.
  • Monitored inventory levels and reported shortages to management promptly.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Used suggestive selling techniques to promote add-on sales.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Collaborated with management team to implement new work procedures or policies.

Crew Member

Wendy's
Pickerington, OH
03.2023 - 03.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Assembled and served meals according to specific guest requirements.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stocked shelves and cases with new or transferred items.

Crew Member

Chipotle
Pickerington, OH
06.2021 - 04.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prepared ingredients by chopping, slicing, and dicing for meal assembly.
  • Maintained cleanliness and organization of the prep area throughout shifts.
  • Assisted in inventory management by tracking stock levels and reporting shortages.
  • Provided assistance to other cooks when needed during peak hours or special events.
  • Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
  • Operated kitchen equipment such as ovens, grills, stoves and slicers according to manufacturer's instructions.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.

Education

High School Diploma -

Pickerington High School Central
Pickerington, OH
08-2022

Skills

  • Learning Agility
  • Influencing skills
  • Leadership Qualities
  • Diversity awareness
  • Beverage Preparation
  • Safe Food Handling
  • Menu Memorization
  • Drive-Thru Operations
  • Customer Service
  • Food Preparation
  • Time Management
  • Cleaning
  • Safety awareness
  • Valid Driver's License
  • Cash Handling
  • Teamwork and Collaboration
  • Flexible Schedule
  • Meat cutting
  • Cold food preparation
  • Food preparation
  • Vegetable chopping
  • Cutting and slicing techniques
  • Efficient multitasking
  • Food portioning
  • Meal prep
  • Food service standards
  • Inventory management
  • Stock replenishment
  • Sales promotion
  • Signage updating

Timeline

Cashier/Backup Team Leader

Tractor Supply
09.2024 - 06.2025

Crew Member

Wendy's
03.2023 - 03.2024

Crew Member

Chipotle
06.2021 - 04.2023

High School Diploma -

Pickerington High School Central

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