Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Haley Keyes

Pasadena,MD

Summary

Dependable and hardworking employee with a passion for child development and behavior management. Proven ability to create engaging lesson plans and foster positive social interactions. Works well independently as well as in a group. Skilled in mentoring students and supporting special education needs, ensuring a safe and enriching environment for all learners. Strong willingness to learn and contribute. Have helped to improve classroom dynamics and enhance student understanding through innovative teaching strategies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teaching Assistant

St. Margarets Day School
Annapolis, MD
06.2021 - Current
  • Working with children ages 2 to 6.
  • Monitoring children's behavior in classrooms and playgrounds to ensure positive interactions.
  • Supporting special education students' individual needs through tailored one-on-one instruction.
  • Organizing engaging indoor and outdoor activities promoting physical, cognitive, and emotional development.
  • Assisting in planning and implementing age-appropriate activities for children.
  • Encouraging positive social interaction among students by role-modeling appropriate behavior.
  • Collaborating with other staff members to ensure an effective learning environment for all students.
  • Guiding students during classroom activities.
  • Assisting teachers in preparing lesson plans and instructional materials.

Lead Summer Camp Counselor

St. Margarets Day School
Annapolis, MD
06.2021 - 08.2024
  • Worked with campers ages 2 to 10.
  • Motivated campers to participate in activities with enthusiasm and energy.
  • Developed weekly lesson plans based on the interests of the campers.
  • Created a safe, positive environment for campers to learn and grow.
  • Effectively resolved conflicts between campers.
  • Monitored camper behavior to ensure adherence to guidelines and safety protocols.
  • Guiding younger counselors in their roles and responsibilities.
  • Designed and implemented daily activity schedules for groups of campers, promoting teamwork and personal growth.

Restaurant Server

Vida Taco Bar
Annapolis, MD
11.2024 - Current
  • Attend to guests' needs promptly to ensure satisfaction throughout their dining experience.
  • Provide menu recommendations and answer questions regarding food ingredients and preparation methods.
  • Maintain positive relationships with coworkers and customers alike through friendly, effective communication.
  • Conduct daily side work duties such as folding napkins and restocking items.
  • Process payments from customers using cash registers or POS systems.
  • Assist other servers as needed during peak hours or special events.
  • Deliver beverages, appetizers, entrées, and desserts to guests in an efficient manner.

Restaurant Hostess

InGrano Restaurant and Events
Annapolis, MD
01.2024 - 11.2024
  • Greeted customers and escorted them to their tables.
  • Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
  • Answered incoming calls with an appropriate greeting and provided information about menu items or services offered.
  • Assisted servers as needed, including refilling beverages and clearing plates from tables.
  • Completed daily side work tasks assigned by management, such as polishing silverware and glassware.
  • Managed reservations, waitlists, and special requests for large parties.

Lead Barista

Dunkin' Donuts
Severna Park, MD
06.2020 - 06.2021
  • Demonstrated exceptional customer service skills, professionally resolving customer complaints.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Education

Associate of Arts And Sciences - Psychology

Anne Arundel Community College
Arnold, MD
06-2025

Skills

  • Child development
  • Behavior management
  • Group facilitation
  • Team collaboration
  • Lesson planning
  • Mentoring students
  • Student health and safety
  • Special education support
  • Individualized educational plans
  • Small group and individual assistance

Certification

  • First aid certification
  • CPR certification

References

References available upon request.

Timeline

Restaurant Server

Vida Taco Bar
11.2024 - Current

Restaurant Hostess

InGrano Restaurant and Events
01.2024 - 11.2024

Teaching Assistant

St. Margarets Day School
06.2021 - Current

Lead Summer Camp Counselor

St. Margarets Day School
06.2021 - 08.2024

Lead Barista

Dunkin' Donuts
06.2020 - 06.2021

Associate of Arts And Sciences - Psychology

Anne Arundel Community College

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