Haley Kroon
Phlebotomist
Byron,MN
Summary
I have been working in a nursing home for the last 5 years and have worked my way from a housekeeper to a CNA. I found that I love helping the residents and making them happy is very gratifying to me. I want to take that a step further and utilize my skills and knowledge in phlebotomy to start my career as a phlebotomist. I will be graduated from the Mayo Clinic School of Health Sciences Phlebotomy Technician Program and sitting for the National Certification exam on October 1, 2021. I really want to further my career in Phlebotomy and see how far I can go in my career.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Phlebotomist
Baldwin Lab SLB
Rochester, MN
10.2021 - Current
- Assisting patients with labs
- Helping other staff
- Collecting blood samples from patients
- Safely disposing blood and bodily fluids
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Used personal protective equipment correctly to protect coworkers and patients.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified proper storage and transportation of specimens to laboratories.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
CNA
Lakeview Methodist Health Care Center
Fairmont, MN
05.2020 - 03.2022
- Assisted residents with daily cares including toileting, showering, and feeding
- Provide companionship with residents
- Maintained a clean facility
- Assisted co-workers with duties
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Housekeeper
Lakeview Methodist Health Care Center
Fairmont, MN
06.2017 - 05.2020
- Assisted with resident daily cares including serving breakfast and helping with showers
- Cleaned resident apartments and care facility
- Assisted co-workers with daily duties
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Barista
Dunkin Donuts
Lisbon, Ct
07.2015 - 07.2016
- Provided excellent,
- Kept work area clean and well stocked
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Helped management keep adequate supply on hand by notifying of shortages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Barista
Dunkin Donuts
Canterbury, Ct
07.2013 - 07.2015
- Provided excellent,
- Kept work area clean and well stocked
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Nationally Certified Phlebotomist - Phlebotomy
Mayo Clinic School of Health Sciences
Rochester, MN 08.2021 - 10.2021
Cosmetology Certification - Cosmetology Education
Minnesota West Community College
Jackson, MN 08.2016 - 05.2017
Certificate for Cosmetology - undefined
Minnesota West Community College
Diploma - General
Griswold High School
Griswold, CT 06.2010 - 06.2013
Skills
Hard workerundefined
Certification
Certified nursing assistant
Timeline
Phlebotomist
Baldwin Lab SLB
10.2021 - Current
NHA certification
10-2021
Nationally Certified Phlebotomist - Phlebotomy
Mayo Clinic School of Health Sciences
08.2021 - 10.2021
Certified nursing assistant
05-2020
CNA
Lakeview Methodist Health Care Center
05.2020 - 03.2022
Housekeeper
Lakeview Methodist Health Care Center
06.2017 - 05.2020
Cosmetology Certification - Cosmetology Education
Minnesota West Community College
08.2016 - 05.2017
Barista
Dunkin Donuts
07.2015 - 07.2016
Barista
Dunkin Donuts
07.2013 - 07.2015
Diploma - General
Griswold High School
06.2010 - 06.2013
Certificate for Cosmetology - undefined
Minnesota West Community College
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