Summary
Overview
Work History
Education
Skills
Languages
Timeline
HALEY LE

HALEY LE

San Antonio,TX

Summary

Highly organized assistant to CEO with background in managing executive schedules, coordinating communication, and supporting strategic initiatives. Strengths include project management, relationship building, and problem-solving skills. Previous work experience demonstrated ability to streamline operations and improve efficiencies in fast-paced environments. As result, contributed significantly to organizational productivity. Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

14
14
years of professional experience

Work History

Assistant to the CEO

D’LANO
San Antonio, TX
04.2022 - Current
  • Prepared detailed reports for board meetings to inform strategic decisions.
  • Maintained confidential files and documents for corporate governance compliance.
  • Assisted in drafting presentations and materials for executive briefings.
  • Facilitated onboarding process for new executives to ensure smooth integration.
  • Handled confidential information with discretion and sensitivity.
  • Organized data into spreadsheets for easy access by the CEO and other staff members.
  • Developed effective filing systems to organize documents related to the CEO's activities.
  • Coached junior staff members when necessary to ensure they are meeting expectations set forth by the Executive Team.
  • Assisted in developing business plans and strategies for various projects assigned by the CEO.
  • Maintained records of all communication with clients, vendors and other contacts.
  • Compiled monthly performance reviews for direct reports of the CEO.
  • Ensured customer satisfaction was maintained at all times through prompt response time when handling inquiries from customers or potential customers.
  • Managed office supplies inventory, ensuring efficient ordering of materials as needed.
  • Provided administrative support to the executive team by coordinating tasks such as preparing correspondence, memos, emails and reports.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Managed daily invoices, reports and proposals.
  • Managed and tracked expenses to meet company budget requirements.
  • Delivered optimal administrative, customer service and case management support.

SALE AGENT

PREMIER FINANCIAL ALLIANCE
CHARLOTTE, NC
01.2022 - 12.2024
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Explained features and advantages of products or services to promote sales.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

TICKET COUNTER

CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT
CHARLOTTE , NC
11.2018 - 04.2022
  • Managed passenger flow during peak travel periods at a major international airport.
  • Provided assistance to travelers with check-in procedures and baggage handling.
  • Collaborated with team members to maintain cleanliness and organization in waiting areas.
  • Operated various airport systems for ticketing and boarding processes efficiently.
  • Communicated effectively with passengers regarding flight information and gate changes.
  • Enforced safety protocols and procedures to ensure a secure environment for travelers.
  • Resolved passenger inquiries and concerns promptly, enhancing overall travel experience.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Assisted customers with product selections, ensuring their satisfaction.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Maintained cleanliness and organization of counting areas to ensure a safe working environment.
  • Maintained positive working relationship with fellow staff and management.

Education

Bachelor of Science - SONOGRAPHY

ALAMO COLLEGE, NORHWEST VISTA
09-2025

Some College (No Degree) - Nursing Education

Coastline Community College, Fountain Valley, CA

Skills

  • Patient communication
  • Office administration
  • Customer service
  • Scheduling expertise
  • Organizational skills
  • Document preparation
  • Executive support
  • Social media
  • Project planning
  • Articulate and well-spoken
  • Workers' compensation
  • Professional and mature
  • Quality control
  • Labor relations
  • Strong problem solver
  • Information confidentiality
  • Appointment setting
  • Business writing
  • Staff management
  • Customer Service-oriented
  • Technical support
  • Financial services
  • Scheduling
  • Document handling
  • Office management

Languages

English
Professional
Vietnamese
Full Professional

Timeline

Assistant to the CEO - D’LANO
04.2022 - Current
SALE AGENT - PREMIER FINANCIAL ALLIANCE
01.2022 - 12.2024
TICKET COUNTER - CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT
11.2018 - 04.2022
ALAMO COLLEGE - Bachelor of Science, SONOGRAPHY
Coastline Community College - Some College (No Degree), Nursing Education

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