Haley Lodge
Menomonie,WI
Summary
Skilled in leadership, problem-solving, and efficiency through experience as a teacher and team captain. Proficient in Adobe Illustrator and user experience design, combining creativity with business impact. Through experience at KwikTrip, gained skills in guest experience and food safety while resolving customer concerns with empathy and professionalism.
Overview
4
4
years of professional experience
Work History
Dance Instructor
St. Croix Valley Dance Academy
09.2023 - Current
- Utilized time management and organization to fit a variety of activities within a short instructional period
- Developed leadership skills through experience in teaching students aged 10-18
- Enhanced communication skills through collaboration with assistants and co-teachers
Guest Service Employee
KwikTrip
02.2021 - Current
- Improves guest experience through friendly and attentive service, demonstrated by receiving a perfect score of 17 by Secret Shopper evaluator
- Resolves customer complaints with empathy and professionalism
- Demonstrates leadership and good communication by training new, inexperienced employees
Food Service Employee
KwikTrip
02.2021 - Current
- Trained inexperienced employees on food handling and coworker safety
- Improved task management skills by prioritizing responsibilities in a fast-paced environment
- Provided excellent guest experience through exceeding high standards in food and safety
- Exceeded company expectations by reaching food goals such as selling 100 units of pizza in a day
Education
Bachelor of Science - Hotel, Restaurant, And Food Management
University of Wisconsin - Stout
Menomonie, WI 09.2020 - 5 2026
Skills
- InDesign
- Illustrator
- Excel
- Photoshop
- Food Safety and Sanitation
- Guest Relations
Timeline
Dance Instructor
St. Croix Valley Dance Academy
09.2023 - Current
Guest Service Employee
KwikTrip
02.2021 - Current
Food Service Employee
KwikTrip
02.2021 - Current
Bachelor of Science - Hotel, Restaurant, And Food Management
University of Wisconsin - Stout
09.2020 - 5 2026
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