Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Haley Lutterman

Bonney Lake,WA

Summary

Dedicated veterinary support professional with extensive experience in patient care and client services for both large and small animals. Proven ability to thrive in fast-paced environments while delivering exceptional customer service and problem-solving solutions. Detail-oriented and highly organized, with a strong work ethic and a commitment to continuous learning and improvement. Reliable team player with a track record of effectively managing responsibilities and contributing to team success.

Overview

2026
2026
years of professional experience

Work History

Marketing, Product Ordering, Front Cashier, Animal Caretaker, & Hay Analysis

Branex Feed and Supply
Enumclaw, Washington
2023 - Current

Streamlined product management processes to enhance efficiency.

Optimized inventory management to reduce waste and improve accuracy.

Coordinated customer service interactions to ensure satisfaction and prompt resolution.

Oversaw ordering procedures to maintain stock levels and meet demand.

Provided animal care services, ensuring health and well-being of animals.

Managed inventory systems for accurate tracking and reporting of supplies.

  • Delivered exceptional customer service by addressing inquiries and concerns promptly.
  • Implemented effective strategies for product management, aligning with market trends.

Front Cashier, Hearth Department, Boots/Clothing, BOPUS, Animal Health, and Receiving

Coastal Farm and Ranch
Auburn, WA
  • Managed billing services to ensure accurate financial transactions.
    Handled care and maintenance of birds including chickens and roosters.
    Streamlined office operations to enhance efficiency in billing processes.

Scribe

Summit Emergency Animal Hospital/Scribe America
Tacoma, Washington
  • Documented patient interactions during exams, facilitating thorough record-keeping for physicians.
    Supported medical staff in patient rooms by accurately capturing notes and completing charts.
    Worked closely with doctors to assist with necessary tasks without direct patient involvement.

Assistant

KR Livestock
Enumclaw, Washington
  • Facilitated transportation of diverse livestock, including cattle, sheep, goats, and horses.
    Implemented feeding regimens based on breed-specific nutritional needs.
    Administered first aid to address health issues in animals promptly.
    Conducted hands-on work with livestock of varying temperaments, including intact males and females.

Education

High School -

Sumner High School
Sumner, WA
07.2023

Veterinary Assistant Program

Pima Medical
Renton, WA

Skills

  • Independent and group work
  • Performance and timeliness goals
  • Organizational skills and attention to detail
  • Professionalism and follow-up
  • Work ethic and compassion
  • Patience and willingness to learn
  • Skill development and product management
  • Inventory optimization and customer service
  • Billing accuracy and record keeping
  • Team collaboration and effective communication
  • Data analysis and time management

References

References available upon request.

Timeline

Front Cashier, Hearth Department, Boots/Clothing, BOPUS, Animal Health, and Receiving

Coastal Farm and Ranch

Scribe

Summit Emergency Animal Hospital/Scribe America

Assistant

KR Livestock

Marketing, Product Ordering, Front Cashier, Animal Caretaker, & Hay Analysis

Branex Feed and Supply
2023 - Current

High School -

Sumner High School

Veterinary Assistant Program

Pima Medical
Haley Lutterman