Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Lyn Thompson

Ames,IA

Summary

Dedicated and compassionate college student with a diverse background in customer service, healthcare, and education. Strong analytical, communication, and teamwork skills. Proven ability to adapt quickly to new environments. Thrives on contributing to team success while continuously developing professional skills and knowledge. Approachable and positive, with a deep commitment to learning and a genuine passion for providing high-quality service and care in all interactions.

Overview

4
4
years of professional experience

Work History

Barista

Dunkin
11.2023 - 09.2024
  • Promotes a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Controlled line and crowd with quick, efficient service.

Activities Instructor

Special Olympics
06.2023 - 05.2024
  • Promoted a safe environment for all by strictly adhering to safety guidelines during activities and addressing any concerns promptly.
  • Organized special events that fostered community involvement while showcasing the talents of program participants successfully.
  • Provided ongoing support for at-risk youth through mentorship programs, contributing to increased self-esteem levels in participating individuals.

Barista

Starbucks
10.2020 - 10.2022
  • Excelled in a fast-paced environment while managing stress levels and creating a welcoming environment for customers
  • Maintained a clean and organized workspace
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Education

Kinesiology - P.E. With Heath Endorsement

Iowa State University
Ames, IA
09.2026

Skills

  • Friendly and outgoing
  • Team Leadership
  • Adaptive and creative
  • Flexible
  • Available Weekends
  • Cash Register Operation
  • Customer Service
  • Resolving Complaints

Timeline

Barista

Dunkin
11.2023 - 09.2024

Activities Instructor

Special Olympics
06.2023 - 05.2024

Barista

Starbucks
10.2020 - 10.2022

Kinesiology - P.E. With Heath Endorsement

Iowa State University
Haley Lyn Thompson