Haley Mackiewicz
Perrysburg,OH
Summary
Proven leader and effective problem-solver, adept in CPR and AED, with a track record of enhancing safety and customer satisfaction at YMCA Of Greater Toledo. Excelled in team collaboration and complex problem-solving, significantly reducing rule violations and improving response times. Demonstrated strong communication and physical fitness, ensuring optimal patron experiences.
Overview
2
2
years of professional experience
Work History
Lifeguard
YMCA Of Greater Toledo
Perrysburg, OH
12.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Educated patrons on safety protocols and enforced safety rules.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Food Runner
Culvers Franchising System
Perrysburg, OH
09.2024 - 11.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Organized and replenished supplies at food stations to optimize team performance.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Juicerista
Clean Juice
Perrysburg, OH
12.2022 - 08.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared fresh juices and smoothies for enhanced customer experience and repeat business.
- Educated customers on the benefits of various juice ingredients, promoting healthy lifestyle choices.
- Managed daily opening and closing procedures efficiently, ensuring smooth operations throughout the day.
- Implemented proper sanitation protocols for all equipment, ensuring safe food handling practices were followed consistently.
- Demonstrated strong multitasking abilities by simultaneously taking orders, preparing beverages, and assisting customers without compromising quality or speed of service.
- Handled high-pressure situations during peak hours with excellent time management skills.
- Resolved customer complaints or issues effectively, maintaining positive relationships with patrons.
Education
Perrysburg High School
Perrysburg, OH05.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Physical Fitness
- Team Collaboration
- CPR and AED Training
- Complex Problem-Solving
Languages
Italian
Elementary
American Sign Language
Limited Working
Timeline
Food Runner
Culvers Franchising System
09.2024 - 11.2024
Lifeguard
YMCA Of Greater Toledo
12.2023 - Current
Juicerista
Clean Juice
12.2022 - 08.2023
Perrysburg High School