Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Haley Mahan

Tazewell,TN

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level Criminal Justice position to help launch my career while achieving company goals. I look forward to getting my foot in the door to help me achieve my goal of getting my bachelor's in Criminal Justice and becoming a Probation Officer in the future.

Overview

2
2
years of professional experience

Work History

Correctional Officer

Hancock County Sheriff Department
Sneedville, TN
01.2024 - Current
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Detected potential threats and quickly defused conflicts.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Supervised inmates during day-to-day activities.
  • Inspected cells and conducted random searches of common areas.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Maintained records of prisoners' identification and charges.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Performed head counts, checking cells for missing inmates.
  • Conducted fire, safety and sanitation inspections.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Instructed inmates in work assignments and explained tasks.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.

911 Dispatcher

Hancock County Sheriff Department
Sneedville, TN
01.2024 - Current
  • Coordinated activities between multiple agencies during emergency situations.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Created reports documenting daily operations, including incident logs and follow up investigations.
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.

Human Resources Clerk

England Human Resources
Tazewell, TN
09.2021 - Current
  • Examined employee files to answer inquiries for assistance with personnel actions.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Assisted with planning, organizing and coordinating company events.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Prepared and set up new employee orientations.
  • Provided administrative and clerical support to the Human Resources department.
  • Gathered personnel records from other departments or employees.
  • Maintained employee personnel files in compliance with applicable laws and regulations.
  • Organized and attended hiring events and participated in job fairs to network with potential candidates.
  • Coordinated employee benefits enrollment processes, including processing changes to existing benefits plans.
  • Searched employee files to obtain information for authorized persons and organizations.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Sorted personnel files, maintaining alphabetical, index and cross-referenced information electronically.
  • Supported HR team by maintaining accurate records of employee performance reviews, disciplinary actions.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Conducted orientations for new employees and provided information regarding company policies and procedures.
  • Processed new hire paperwork and coordinated onboarding activities for all new hires.
  • Answered phone calls from potential candidates seeking employment opportunities with the company.
  • Prepared new hire packets and termination documentation for human resource department.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Understood and followed oral and written directions.

Education

Associate of Science - Psychology

Walter State Community College
Morristown, TN
05-2024

High School Diploma -

Hancock County High School
Sneedville, TN
05-2021

Skills

  • File and Record Maintenance
  • Communication Management
  • Affirmative Action Compliance
  • Effective Planning
  • Administrative Skills
  • Team Player
  • Excellent Communication Skills
  • Leadership Skills
  • Critical Thinking Skills

References

  • Sabra Lawson - 423-300-1522
  • Erica Hendrickson - 865-585-7647
  • Evan McCoy - 423-300-0419

Timeline

Correctional Officer

Hancock County Sheriff Department
01.2024 - Current

911 Dispatcher

Hancock County Sheriff Department
01.2024 - Current

Human Resources Clerk

England Human Resources
09.2021 - Current

Associate of Science - Psychology

Walter State Community College

High School Diploma -

Hancock County High School

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Haley Mahan