Summary
Overview
Work History
Education
Skills
Timeline
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Haley Mangan

San Leandro,CA

Summary

Dedicated employee with strong customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A desire to take on new challenges. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Team Member

Health Unlimited
San Leandro, CA
08.2021 - Current
  • Develops positive customer relationships through friendly greeting and excellent service.
  • Addresses customer needs, responding to specific requests.
  • Works hard to learn required tasks quickly to maximize performance.
  • Looks for ways to go above and beyond job requirements.
  • Trains new team members using approved training materials and information.
  • Processes and retrieves customer special orders.
  • Assists newly hired team members by explaining company procedures and requirements.
  • Manages inventory and customer orders

House and Pet Sitter

Various employers
San Leandro, CA
08.2019 - Current
  • Feed, waters, walks and exercises dogs or other pets.
  • Collects mail and packages for homeowners and stored in secure location.
  • Completes regular household maintenance and chores.
  • Communicates with clients by sending updates and photos.
  • Reports concerns directly to homeowners via phone or text.
  • Checks home's windows and doors for secured and locked entry points.
  • Uses strong verbal and written communication skills to convey messages by phone, email or text to homeowners.
  • Turns on lights at dusk and locks first floor doors and windows upon leaving.
  • Maintains yard by watering plants and trimming hedges.
  • Administers medication
  • Delivers warm companionship and emotional reassurance in owner's absence.

Voluntary Worker

Various employers
San Leandro, CA
06.2018 - 06.2019
  • Camp counselor in charge of groups of 15 children ages 3-11 years
  • Volunteered to set up, clean up, and participate in a social/dance event for special needs adults
  • Volunteered for an organization that provided equipment and full-service outdoor movie screen rentals
  • Helped with prep, set up, and breakdown of events
  • Assisted with and organized programs, events, and activities
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Offered support and assistance to children and special needs adults
  • Encouraged children to be active in organized events
  • Led worship services, developed lesson plans

Education

High School Diploma -

San Leandro High School
San Leandro, CA
06.2022

Associate of Arts - Criminalistics And Criminal Science

Chabot College
Hayward, CA

Skills

  • Computer Skills
  • Customer Service
  • Teamwork and Collaboration
  • Following Instructions
  • Willingness to Learn
  • Clear Communication
  • Problem-Solving
  • Active Listening

Timeline

Team Member

Health Unlimited
08.2021 - Current

House and Pet Sitter

Various employers
08.2019 - Current

Voluntary Worker

Various employers
06.2018 - 06.2019

High School Diploma -

San Leandro High School

Associate of Arts - Criminalistics And Criminal Science

Chabot College

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Haley Mangan