Haley Matthews
Wilson,NC
Summary
Dedicated college student with a strong academic record and a proven ability to learn quickly, contributing effectively to team projects. Demonstrates exceptional leadership, communication, and organizational skills, ensuring successful task completion. Recognized for a solid work ethic and attention to detail, with a commitment to excellence in both collaborative and independent settings. Eager to leverage proficiency in information technology and social media to enhance team performance and project outcomes.
Overview
2
2
years of professional experience
Work History
Cashier Helper
Capps Entertainment
Wilson, NC
10.2023 - Current
- Balanced register drawers at the end of each shift.
- Organized stockroom merchandise according to size and type.
- Maintained a clean work environment by wiping down counters and surfaces regularly.
- Answered customer inquiries regarding products, promotions, and pricing.
- Assisted with stocking shelves with new inventory from back room storage areas.
- Restocked shelves after completing transactions with customers.
- Greeted customers in a friendly and professional manner.
- Verified prices of items using price look-up codes and scanners.
- Ensured compliance with safety regulations throughout the store environment.
- Followed company policies on returns, exchanges, refunds when assisting customers.
- Cleaned and maintained the checkout area to ensure neatness and organization.
- Provided excellent customer service while ringing up purchases quickly and accurately.
- Performed daily opening and closing duties such as counting money in the register drawer or preparing deposits for the bank.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Processed payments including credit cards, checks, gift cards, coupons.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Student Volunteer
WIlson Community Soup Kitchen
Wilson, NC
05.2025 - 07.2025
Student Volunteer
UNC Health Nash
Rocky Mount, NC
06.2024 - 07.2024
- Performed general office tasks such as photocopying documents or mailing packages.
- Greeted visitors, answered phones, and responded to inquiries in a professional manner.
- Assisted in the preparation of presentations, reports, and other materials.
- Participated in fundraising efforts to support college organizations or clubs.
- Greeted office visitors, provided information, and directed to appropriate personnel.
- Relieved receptionist by answering phones and directing callers to requested contacts.
- Developed strong oral and written communication skills in working with people of different ages.
- Followed instructions from management to complete tasks according to exact specifications.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
- Answered office phone to direct inquiries to appropriate individuals.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
Education
High School Diploma -
Wilson Early College Academy
Wilson05-2026
Skills
- Customer service
- Cash handling
- Office administration
- Effective communication
- Team collaboration
- Inventory management
- Crisis management
Timeline
Student Volunteer
WIlson Community Soup Kitchen
05.2025 - 07.2025
Student Volunteer
UNC Health Nash
06.2024 - 07.2024
Cashier Helper
Capps Entertainment
10.2023 - Current
High School Diploma -
Wilson Early College Academy
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