Summary
Overview
Work History
Education
Skills
Timeline
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HALEY MAY

Bourbon,IN

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Orthopedic Technician

Warsaw Orthodontics
Warsaw, IN
05.2024 - Current
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
  • Prepared patient for orthodontist and performed tasks such as tightening braces and conducting preliminary examinations.
  • Collaborated effectively with other team members to ensure smooth workflow within the practice.
  • Promoted positive patient experiences by building rapport and addressing concerns during appointments.

Receptionist

Bremen Animal Clinic
Bremen, IN
08.2021 - 05.2024
  • Used proper telephone etiquette, answered calls, and caller questions.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Processed incoming and outgoing documents via electronic methods and systems.

Client Care Specialist

Fyzical Therapy and Balance Center
Plymouth, IN
06.2021 - 08.2021
  • Updated client records by entering demographics, medications, and more.
  • Maintained client demographics and medical records in a HIPAA-compliant EHR system.
  • Verified federal and commercial insurance benefits.
  • Managed high call volume efficiently, prioritizing urgent requests and maintaining composure under pressure.
  • Participated in regular team meetings to discuss strategies for enhancing the overall client experience within the organization.

Education

Some College (No Degree) -

Ivy Tech Community College of Indiana
South Bend, IN

Skills

  • CPR Certification
  • Record keeping
  • Administrative support specialist
  • Customer service
  • Scheduling
  • Data Entry
  • Customer Relations
  • Document Review

Timeline

Orthopedic Technician

Warsaw Orthodontics
05.2024 - Current

Receptionist

Bremen Animal Clinic
08.2021 - 05.2024

Client Care Specialist

Fyzical Therapy and Balance Center
06.2021 - 08.2021

Some College (No Degree) -

Ivy Tech Community College of Indiana

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