Haley McEntyre
Whitwell,TN
Summary
Organized and detail-oriented with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Digital Court Reporter
12th Judicial District
2023.02 - Current
- Use digital recording software to record hearings, trials, plea/assignment, motions in circuit court
- Compiled and edited verbatim transcripts of legal hearings, depositions, trials, and other proceedings.
- Assisted in the preparation of trial exhibits for presentation in court.
- Proofread documents for grammar, punctuation, syntax, and formatting errors.
Co-Owner
Smokey Mack's Bold Snacks
Whitwell , TN
2021.10 - Current
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
Account Rep
Medical Billing Services and Technologies
Chattanooga , TN
2020.02 - 2022.07
- Resolved customer complaints in a timely manner.
- Assisted in onboarding for new employees and how to process claims
- Denial insurance management for a fortune 2000 company.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Assigned ICD-10 diagnostic codes to medical records for proper billing and reimbursement.
Surgical Technologist
Extremity Healthcare
Ringgold , GA
2019.10 - 2019.12
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Prepared and maintained sterile field for surgical procedures.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
Sterile Processing Technician
STERIS Corporation
Chattanooga , TN
2019.07 - 2019.11
- Prepared trays, instrument packs and surgical sets.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
Surgical Technologist Extern
Tennova, Parkridge, and Erlanger East Hospitals
Chattanooga & Cleveland , TN
2018.03 - 2018.08
- Provided assistance with patient positioning, draping and prepping.
- Observed surgeries to gain knowledge about different techniques and procedures used in various operations.
- Monitored expiration dates on medical supplies and medications ensuring they were within acceptable range.
- Provided support to surgeons during complex cases such as cardiac or neurosurgery.
Direct Support Professional
Open Arms Care
Ooltewah , TN
2015.04 - 2016.10
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Provided guidance and support to ensure safety of individuals served.
Education
Associates degree in Surgical Technology -
Miller-Motte Technical College
08.2018
Skills
- Money Handling
- Customer Relationship Management
- Customer Needs Assessment
- Strong Attention to Detail
- Court Transcription
- Office Administration
- Courtroom and Legal Procedures
Certification
Surgical Technologist Certification, 11/2019
Affiliations
- Small business owner of a gourmet snack company
- Small farmer with 20 chickens and cows
- Enjoy spending time with my husband and our two kids
Timeline
Digital Court Reporter
12th Judicial District
2023.02 - Current
Co-Owner
Smokey Mack's Bold Snacks
2021.10 - Current
Account Rep
Medical Billing Services and Technologies
2020.02 - 2022.07
Surgical Technologist
Extremity Healthcare
2019.10 - 2019.12
Sterile Processing Technician
STERIS Corporation
2019.07 - 2019.11
Surgical Technologist Extern
Tennova, Parkridge, and Erlanger East Hospitals
2018.03 - 2018.08
Direct Support Professional
Open Arms Care
2015.04 - 2016.10
Associates degree in Surgical Technology -
Miller-Motte Technical College
Surgical Technologist Certification, 11/2019
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