Haley McMillion
Tampa,FL
Summary
Dedicated and personable restaurant professional with over 5 years of serving experience, 2+ years as a certified bartender, and hands on barista experience in espresso preparation. Known for delivering genuine hospitality through empathy, respect, and professionalism. Skilled in crafting espresso-based beverages including café con leche, cortaditos, and traditional espresso drinks, as well as upselling, conflict resolution, and adapting to fast-paced environments while maintaining exceptional customer service. Seeking a server, bartending, or barista role with opportunities to grow, contribute to team success, and create memorable guest experiences while I’m navigating my journey through nursing school.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/Bartender
Cigar Lounge & Coffee Bar — Long Ash Cigar
Ybor City
12.2024 - 2026
- Prepared high quality espresso-based beverages including café con leche, cortaditos, and traditional espresso shots.
- Operated commercial espresso machines, grinders, and milk steaming equipment.
- Maintained consistency in flavor, texture, and presentation of specialty coffee drinks.
- Delivered attentive customer service in a fast paced lounge environment.
- Balanced dual roles as bartender and barista, managing coffee service during daytime hours and bar service in the evenings.
- Handled cash transactions, POS systems, and maintained cleanliness of bar and coffee station.
- Built rapport with regular clientele and created a welcoming, relaxed atmosphere.
- Managing bar inventory.
- Ensuring responsible service of alcohol.
Restaurant Server
Brio Italian Grille
International Plaza, Tampa
09.2021 - 11.2024
- Assisted in greeting guests upon arrival, taking orders, serving food, drinks, & coffee.
- Processing payments, cash transactions POS knowledge.
- Maintaining cleanliness, sanitary hygiene.
- Menu knowledge.
- Addressed customer concerns with intentional professionalism.
- Working collaboratively with kitchen and staff.
- Part-time bartending.
Barista/Bartender
Katherine’s Cafe
Nitro, WV
05.2019 - 01.2021
- Crafted high quality espresso beverages consistently to meet customer expectations.
- Maintained cleanliness and organization of workstations and bar area.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring stock levels met demand without excess waste.
- Contributed to daily specials and promotions, boosting customer interest and engagement.
Education
Associate Degree In Nursing - Allied Health - Nursing
Hillsborough Community College
Tampa, FLMedical Coding
Hillsborough Community College
Tampa, FL02.2026
AAS - Medical Assisting
Bridgevalley Community Technical College
South Charleston, WV01.2020
Skills
- Multitasking
- Adaptability
- Communication
- Time Management
- Inventory Management
- Liquor knowledge
- Coffee knowledge
- Customer service
Certification
- Bartending Certification 2023
- TIPS 2025
- CNA Certification 2025
- Phlebotomy Certification 2020
Timeline
Barista/Bartender
Cigar Lounge & Coffee Bar — Long Ash Cigar
12.2024 - 2026
Restaurant Server
Brio Italian Grille
09.2021 - 11.2024
Barista/Bartender
Katherine’s Cafe
05.2019 - 01.2021
Associate Degree In Nursing - Allied Health - Nursing
Hillsborough Community College
Medical Coding
Hillsborough Community College
AAS - Medical Assisting
Bridgevalley Community Technical College