Haley Melone
Youngstown,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Oral and Maxillofacial Assistant
Terry B. Philibin DDS, MS, MBA
11.2021 - 02.2022
- Safeguarded sensitive information (HIPAA) through proper documentation handling, data entry, and record maintenance procedures.
- Excellent communication skills both verbally and written.
- Answered and managed phone calls.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude within a fast-paced environment.
- Sterilized dental tools and equipment properly, sanitized treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Transmission-based protocols knowledge (PPE) and properly disposed of biohazardous waste.
- Performed various types of x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes, following verbal and written post operative instructions.
- Recorded patients' vitals, health histories, documented any current symptoms, and pulled up records from prior visits for dentists to view and evaluate prior to procedure.
- Contributed to office organization by maintaining accurate and updated patient records, built patient cases for meetings using consensual photographs, maintained logs, and handled mailing posts.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Environmental Services Housekeeper
Mercy Health St. Elizabeth's Hospital
01.2021 - 07.2021
- Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Environmental Services Housekeeper
Kristin Korbin
07.2020 - 12.2020
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional services and support in a dynamic work environment.
- Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
- Participated in ongoing training sessions to stay up-to-date on best practices for hospital housekeeping and infection prevention.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
- Verified cleanliness and organization of storage areas and carts.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
- Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
- Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
General Intern
Michelle Sloas
06.2019 - 06.2020
- Shadowed experienced professionals from different departments, gaining insights into best practices and methodologies used across the company.
- Participated in brainstorming sessions, contributing creative ideas that led to innovative solutions for company challenges.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Sorted and organized files, spreadsheets, and reports.
- Assisted claimants in navigating the unemployment benefits system, addressing concerns, and answering inquiries promptly.
Crew Member Trainer
Cindy Hamilton
12.2016 - 11.2018
- Facilitated open lines of communication between management and crew members, resolving issues promptly to maintain high morale levels.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Coordinated schedules and resources effectively to ensure ample coverage during busy shifts while minimizing overtime costs.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively in a fast-paced environment with all team members.
- Inspected restaurant to measure compliance with food safety and environmental health regulations.
Education
No Degree - Dental Assisting
Ross Medical Education Center
Niles, OH04.2022
High School Diploma -
Boyd County High School
Ashland, KY05.2019
Skills
- Patient Care Standards
- Effective Communication
- Patient Flow Management
- HIPAA Compliance
- Teamwork and Collaboration
- Dental Software Management
- Dental staff support
- Document and Records Management
- Data confidentiality measures
- Patient data gathering
- Taking Medical and Dental Histories
- Professionalism and Etiquette
- Patient Care Coordination
- Emergency Management
- Instrument Tray Preparation
- Postoperative Care Instructions
- Sterilization techniques
- Treatment room setup
- Infection control proficiency
- Treatment Planning
- IV Sedation Monitoring
- Dental Radiography
- Oral Pathology
- Attention to Detail
Radiology License
Committed to continuing my educaton in the dental field and strive to be better every day.
Timeline
Oral and Maxillofacial Assistant
Terry B. Philibin DDS, MS, MBA
11.2021 - 02.2022
Environmental Services Housekeeper
Mercy Health St. Elizabeth's Hospital
01.2021 - 07.2021
Environmental Services Housekeeper
Kristin Korbin
07.2020 - 12.2020
General Intern
Michelle Sloas
06.2019 - 06.2020
Crew Member Trainer
Cindy Hamilton
12.2016 - 11.2018
No Degree - Dental Assisting
Ross Medical Education Center
High School Diploma -
Boyd County High School
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