Summary
Overview
Work History
Education
Skills
Timeline
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Haley Miller

Apalachicola,FL

Summary

Attentive and focused healthcare professional offering over 350 hours of hands-on experience in hospital, and rehabilitation environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration, and health education.

Overview

2
2
years of professional experience

Work History

Server

Halfshell Dockside
02.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Front Desk Associate

St. George Inn And Suites
08.2021 - 01.2023
  • Maintained cleanliness and organization of the front desk area.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
  • I used internal software to process reservations, check-ins, and check-outs.
  • Performed basic daily bookkeeping tasks, and answered over 50 customer calls a day.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Answered guest questions and referred to local points of interest.
  • Collected room deposits, fees, and payments.

Education

Practical Nursing Certificate - Practical Nursing

Gulf Coast State College
Panama City, FL
12.2023

High School Diploma -

Franklin County High School
Franklin County, Fl
05.2020

Skills

  • Direct Patient Care
  • Catheter Care
  • Specimen Collection
  • Task Prioritization
  • Critical Thinking
  • Empathy and Compassion
  • Delegation Skills
  • Organizational Skills
  • Problem-Solving
  • Adaptability and Flexibility
  • CPR expertise

Timeline

Server

Halfshell Dockside
02.2023 - Current

Front Desk Associate

St. George Inn And Suites
08.2021 - 01.2023

Practical Nursing Certificate - Practical Nursing

Gulf Coast State College

High School Diploma -

Franklin County High School

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Haley Miller