Haley Miller
Medford,United States
Summary
Dynamic and results-driven professional with extensive experience at Southern Oregon Orthopedics, adept in orthopedic rehabilitation and client relations. Excelled in building patient trust through empathetic communication, significantly contributing to positive health outcomes. Skilled in documentation accuracy and therapeutic exercises, consistently enhancing clinic efficiency and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Medical Eye Center
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Physical Therapist Technician
Southern Oregon Orthopedics
04.2022 - 04.2024
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
- Supported therapists in the evaluation of patients'' functional abilities, gathering data for accurate diagnoses and treatment planning.
- Assisted in training new staff members on clinic procedures, sharing knowledge acquired through experience as a Physical Therapist Technician.
Finance Assistant
Eisenstein Financial Services
01.2020 - 04.2022
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Increased efficiency with thorough maintenance of financial records and documentation.
Sales Associate
Davids Bridal
12.2017 - 01.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
No Degree - Physical Therapy
Rogue Community College
Grants Pass, OR 05.2001 -
High School Diploma -
North Medford High School
Medford, OR 05.2001 -
Skills
Strength training
Orthopedic Rehabilitation
Balance training
Geriatric Therapy
Functional Movement
Documentation accuracy
Cleaning and sanitation
Continuing education
Client Relations
Strengthening
Therapeutic exercises
Timeline
Medical Assistant
Medical Eye Center
04.2024 - Current
Physical Therapist Technician
Southern Oregon Orthopedics
04.2022 - 04.2024
Finance Assistant
Eisenstein Financial Services
01.2020 - 04.2022
Sales Associate
Davids Bridal
12.2017 - 01.2020
No Degree - Physical Therapy
Rogue Community College
05.2001 -
High School Diploma -
North Medford High School
05.2001 -
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