Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Mohr

New Lebanon

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into a new field, bringing a strong foundation in teamwork and customer engagement while in a positive atmosphere.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Dicks Sporting Goods
06.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and provided outstanding customer service.

Housekeeper

Koa Campgrounds
04.2025 - 08.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Crew Trainer

McDonald's
03.2022 - 06.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive examples for team members by providing high-quality, efficient service.
  • Greeted customers with a smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Fostered a positive work environment, leading to increase in crew morale and productivity.

Education

Biology

Dixie High School
New Lebanon, OH
05-2029

Skills

  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Teamwork and collaboration
  • Customer assistance
  • Reliability and punctuality
  • Professional appearance
  • Phone etiquette
  • Strong organizational abilities
  • Excellent written and verbal communication

Timeline

Housekeeper

Koa Campgrounds
04.2025 - 08.2025

Retail Sales Associate

Dicks Sporting Goods
06.2023 - Current

Crew Trainer

McDonald's
03.2022 - 06.2023

Biology

Dixie High School

Similar Profiles

CREATE PROFILE