Haley Newton
Savannah,TX
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
Work History
Junior Counselor
Grand Canyon Education
Phoenix, AZ
08.2024 - Current
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Maintained records of customer interactions, transactions, comments and complaints.
- Maintained strong call control and quickly worked through scripts to address problems.
Life Group Leader
GCU Spiritual Life
Phoenix, AZ
09.2024 - 04.2025
- Planned social activities to build relationships between members of the group.
- Encouraged individual spiritual growth through personal study and prayerful reflection.
- Developed and implemented weekly lesson plans for Life Group meetings.
- Maintained up-to-date records of attendance, offering, and other activities related to the Life Group.
Team Member
Swig n' Sweets
Prosper, TX
04.2023 - 08.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Family Nanny
Privately Employed
Savannah, TX
05.2020 - 06.2022
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Set up a safe learning environment with developmentally appropriate toys and materials.
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
Education
High School Diploma -
Homeschooled
Savannah TX04.2023
Skills
- Equipment Operation
- Cleaning
- Customer Service
- Positive Attitude
- Willingness to Learn
- Teamwork and Collaboration
- Order Preparation
- Flexible Schedule
- Following Instructions
Accomplishments
- I was awarded team member of the month twice while working at Swig
- Graduated high school with a 4.36 GPA
Timeline
Life Group Leader
GCU Spiritual Life
09.2024 - 04.2025
Junior Counselor
Grand Canyon Education
08.2024 - Current
Team Member
Swig n' Sweets
04.2023 - 08.2024
Family Nanny
Privately Employed
05.2020 - 06.2022
High School Diploma -
Homeschooled
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