Haley N. Smith
Palm Coast
Summary
Certified Ophthalmic Assistant with over five years of healthcare experience supporting patient care, medical billing and coding, and electronic health record management in high-volume clinical environments. Skilled in medical terminology, anatomy, physiology, and pathophysiology with extensive experience maintaining structured health records and ensuring documentation accuracy. Experienced in supervising clinical workflows, coordinating patient care, and maintaining compliance with HIPAA privacy regulations and healthcare documentation standards. Currently pursuing a Bachelor of Science in Business Administration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant / Site Supervisor
Florida Eye Specialists
Palm Coast, FL
05.2023 - Current
- Perform comprehensive ophthalmic patient workups including visual acuity testing, OCT imaging, visual field testing, corneal topography, and intraocular lens calculations.
- Apply knowledge of medical terminology, anatomy, physiology, and ocular pathophysiology when documenting patient conditions and diagnostic findings.
- Maintain detailed electronic health records (EHR) ensuring accurate documentation, proper health record structure, and compliance with healthcare documentation standards.
- Utilize familiarity with ICD-10 diagnostic codes and CPT procedure codes to support medical billing processes and claims documentation.
- Review patient histories, medications, and diagnostic findings to ensure accurate and complete patient health records.
- Coordinate patient flow and clinical workflow within a high-volume ophthalmology practice.
- Ensure compliance with HIPAA privacy regulations, infection control protocols, and healthcare documentation requirements.
- Assist in supervising clinic operations and supporting staff workflow to maintain efficiency and quality patient care.
- Full-Time (40 hours/week)
Medical Assistant
Bogdanovski Family Practice
Ormond Beach, FL
03.2021 - 05.2023
- Collected patient histories, vital signs, and clinical documentation using electronic medical record systems.
- Assisted physicians with examinations and procedures while maintaining accurate medical documentation.
- Supported medical billing and coding processes, including documentation review and insurance verification.
- Applied knowledge of medical terminology, anatomy, and physiology when documenting patient information and assisting with clinical support tasks.
- Maintained compliance with HIPAA privacy standards and healthcare documentation guidelines.
- Full-Time (40 hours/week)
Hostess | To Go Server | Retail Associate
Cracker Barrell Old Country Store
Palm Coast, FL
03.2020 - 05.2021
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservations and waitlists, optimizing seating efficiency during peak hours.
- Trained new team members on customer service standards and operational procedures.
- Resolved guest concerns swiftly, maintaining high levels of satisfaction and loyalty.
Education
Bachelor of Science - Business Administration
Purdue University Global
01.2027
Skills
- Medical Terminology
- Anatomy & Physiology
- Pathophysiology
- Electronic Health Records (EHR / EMR)
- Medical Billing & Coding (ICD-10, CPT familiarity)
- Health Record Documentation
- HIPAA Compliance
- Clinical Workflow Coordination
- Healthcare Regulatory Compliance
- Microsoft Office & Excel
Certification
- Certified Ophthalmic Assistant (COA)
- Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) validated through October 2027
Timeline
Certified Ophthalmic Assistant / Site Supervisor
Florida Eye Specialists
05.2023 - Current
Medical Assistant
Bogdanovski Family Practice
03.2021 - 05.2023
Hostess | To Go Server | Retail Associate
Cracker Barrell Old Country Store
03.2020 - 05.2021
Bachelor of Science - Business Administration
Purdue University Global
Specialized Experience
Over five years of experience supporting healthcare operations, medical documentation, and billing processes in ophthalmology and primary care settings. Demonstrated knowledge of medical terminology, human anatomy, physiology, and pathophysiology through daily clinical workups and diagnostic testing. Experienced in maintaining structured electronic health records (EHR), reviewing patient documentation, and ensuring accurate health record formatting and compliance with documentation standards. Familiar with ICD-10 diagnostic coding and CPT procedure coding used in medical billing and claims processing while ensuring adherence to HIPAA privacy regulations and healthcare compliance standards.