Summary
Overview
Work History
Skills
Timeline
Generic

Shannon Mullins

Dallas

Summary

Creative Chief of Staff with broad experience in strategic program management and business operations. Passionate about helping bring a strong vision to life through partnership, data driven communications and creative solutioning. Advanced understanding of organizational strategies, relationship building and team dynamics. Dedicated to applying development strategies, monitoring and morale building abilities to enhance engagement and team performance.

Overview

11
11
years of professional experience

Work History

Principle Technology Program Manager

Sabre Holdings
09.2019 - 05.2023
  • Drove Development Organization and Crisis Management effort, and conceptualized near term remediation strategies and status reporting
  • Structured succession planning and performance ranking systems to share with leadership
  • Managed headcount, finance, workforce planning initiatives and assisted global leaders in understanding and meeting targets
  • Developed systems and processes to minimize productivity on development teams
  • Represented Vice President as delegate at stakeholder meetings
  • Facilitated technology design sessions, executive meetings, town halls and engagement events
  • Synthesized diverse data sets to create meaningful presentations for leadership team and stakeholders

Chief of Staff

SABRE
01.2012 - 01.2019
  • Developed executive dashboards for application health, people trends, process, audit/risk
  • Served as Business Information System Office liaison, and assured the organization met remediation and compliance KPIs
  • Created and executed surveys and summarized insight to leadership
  • Advocated for and drove agreements to include high performers in leadership meetings

Skills

Creative Problem Solving

Data Driven Communications

Team Building

Process Optimization

Leadership Development

Dashboard Creation

Special Projects

Executive Reporting

Facilitation

Survey Building

Timeline

Principle Technology Program Manager

Sabre Holdings
09.2019 - 05.2023

Chief of Staff

SABRE
01.2012 - 01.2019
Shannon Mullins