Haley O'Donoghue
Indian Trail,NC
Summary
I have a very diverse background working with children, leading teams and supporting customers in fast-paced environments. Through roles like daycare teacher, stage manager and front of house manager, I’ve learned how to take on different responsibilities and adjust quickly depending on what’s needed. I’ve also worked in customer service and animal care, which pushed me to stay organized, communicate clearly and be able to handle unexpected situations. Having a variety of experiences has helped me become very adaptable and I’m comfortable stepping into new roles, learning quickly and working with all kinds of people.
Overview
10
10
years of professional experience
Work History
Stage Manager
Wingate University
Wingate, NC
07.2025 - Current
- Coordinated logistics for production schedules, ensuring timely setup and breakdown of performances.
- Managed communication between cast, crew, and production team to facilitate smooth operations.
- Developed and implemented safety protocols for onstage activities to minimize risk during performances.
- Supervised rehearsal processes, providing direction and feedback to enhance performance quality.
Front of House Manager
Wingate University
Wingate, NC
09.2023 - Current
- Oversaw daily operations to ensure exceptional guest experiences and service quality.
- Trained and mentored front of house staff on best practices and customer service standards.
- Coordinated event logistics, including scheduling, staffing, and resource allocation for university functions.
- Implemented new procedures to enhance workflow efficiency and reduce wait times during peak hours.
Sales Associate
Party Starters
Indian Trail, NC
03.2022 - 06.2023
- Developed product knowledge to assist customers in selecting party supplies.
- Executed inventory management processes to ensure stock availability and organization.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Trained new staff on sales techniques and product information to improve team performance.
Kitchen Staff
Extreme Ice Center
Indian Trail, NC
04.2021 - 02.2022
- Prepared food items according to standardized recipes and safety guidelines.
- Operated kitchen equipment, ensuring proper maintenance and cleanliness.
- Collaborated with team members to streamline food preparation processes.
- Monitored inventory levels, assisting in ordering supplies as needed.
- Trained new staff on kitchen procedures and safety protocols.
Vet Assistant
Banfield Animal Hospital
Charlotte, NC
06.2020 - 02.2021
- Assisted in performing routine veterinary procedures and examinations.
- Monitored animal behavior and vital signs to ensure patient comfort and safety.
- Maintained cleanliness and organization of examination rooms and surgical areas.
- Educated pet owners on post-operative care and preventive health measures.
- Collaborated with veterinarians to administer medications and treatments as directed.
- Trained new staff on protocols, equipment usage, and client interaction standards.
Animal Care Attendant
Big Red's Bed and Biscuit
Indian Trail, NC
08.2018 - 02.2020
- Provided daily care and attention to animals, ensuring health and well-being.
- Maintained cleanliness of animal living spaces, adhering to safety protocols.
- Assisted with feeding schedules, monitoring dietary needs of various breeds.
- Trained new staff on animal handling techniques and facility procedures.
Daycare Teacher
First Baptist of Indian Trail
Indian Trail, NC
07.2016 - 08.2018
- Developed age-appropriate lesson plans to enhance cognitive and social skills.
- Facilitated daily activities, promoting creativity and teamwork among children.
- Implemented behavior management strategies to foster a positive learning environment.
- Collaborated with parents to discuss child development and address concerns.
Kennel Technician
Matthews Animal Clinic
Matthews, NC
08.2017 - 03.2018
- Monitored animal health and behavior to ensure well-being during stays.
- Assisted with feeding, grooming, and exercise routines for various breeds.
- Maintained cleanliness of kennel facilities through regular sanitation procedures.
- Administered medications and treatments as directed by veterinary staff.
Education
Bachelor of Science - Elementary Education
Wingate University
Wingate, NC05-2026
Associate of Arts -
South Piedmont Community College
Monroe, NC05-2023
Skills
- Interpersonal skills
- Team communication
- Customer service
- Time management
- Strong problem solver
- Adaptability
- Conflict Resolution
- Creativity
Timeline
Stage Manager
Wingate University
07.2025 - Current
Front of House Manager
Wingate University
09.2023 - Current
Sales Associate
Party Starters
03.2022 - 06.2023
Kitchen Staff
Extreme Ice Center
04.2021 - 02.2022
Vet Assistant
Banfield Animal Hospital
06.2020 - 02.2021
Animal Care Attendant
Big Red's Bed and Biscuit
08.2018 - 02.2020
Kennel Technician
Matthews Animal Clinic
08.2017 - 03.2018
Daycare Teacher
First Baptist of Indian Trail
07.2016 - 08.2018
Bachelor of Science - Elementary Education
Wingate University
Associate of Arts -
South Piedmont Community College