Open To Work
HALEY PEÑA
Valdosta,GA
Summary
Expert in coordinating patient care and administrative operations, with a proven track record of optimizing healthcare processes. Demonstrated skills in effective communication, maintaining confidentiality, and applying critical thinking to enhance patient experiences. Committed to leveraging expertise to improve service delivery and support team objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Child Development Program Assistant
Moody AFB Child Development Center
Moody A F B, Georgia
02.2026 - Current
- Designed lesson plans to foster physical, mental, emotional, and intellectual growth in children.
- Monitored individual child development through systematic observations and shared insights with parents.
- Ensured a safe, clean, and healthy environment for all children in the program.
- Performed daily health checks on each child to promote well-being.
ADVANCED MEDICAL SUPPORT ASSISTANT
VA MEDICAL CENTER
Milwaukee, WI
01.2024 - 01.2026
- Managed eligibility determinations, patient admissions, and registration processes effectively.
- Scheduled walk-in appointments using ISS/VISTA software according to VHA national standards.
- Provided information and guidance for veteran medical needs and administrative follow-up actions.
- Coordinated communications with multiple hospital departments to maintain seamless service delivery.
- Gathered and compiled patient data to ensure accuracy in medical records.
- Advocated for patients by facilitating timely fulfillment of medical needs.
- Applied knowledge of VA priorities to recommend improvements in ER processes and care.
- Obtained vital signs and reported abnormalities to supervising physician.
MEDICAL ASSISTANT
ASCENSION MEDICAL
Greenfield, WI
02.2020 - 01.2024
- Obtained vital signs and reported abnormalities to supervising physician.
- Documented medical data in patient charts to ensure accuracy.
- Administered injections per physician orders.
- Assisted with phlebotomy, EKGs, and other patient care procedures.
- Supported physicians during examinations and procedures.
- Cleaned exam rooms and medical instruments according to infection control standards.
- Scheduled appointments and organized patient records to streamline office workflow.
- Conducted pre-authorizations and referrals.
ER HEALTH TECHNICIAN
VA MEDICAL CENTER
Milwaukee, WI
01.2019 - 01.2020
- Conducted continual protective observation of patients, enhancing safety and well-being.
- Provided support to nursing staff during emergency situations.
- Collaborated effectively with multidisciplinary teams to coordinate quality patient care.
- Performed clinical assessments such as vital signs, EKGs, phlebotomy/IV and lab tests.
- Obtained medical information and measured vital signs, weight, and height. Performed EKGs.
- Administered injections and immunizations per physician orders.
- Operated medical equipment such as bladder scans and monitors.
- Performed basic life support measures.
- Assisted with minor surgical procedures.
- Instructed patients on proper medication use, promoting adherence and understanding.
- Transcribed dictated reports from physicians accurately and efficiently.
- Managed electronic charts using VISTA and CPRS software.
- Scheduled appointments and maintained patient records.
- Conducted pre-authorizations for medications.
- Cleaned and sterilized instruments, disposed of contaminated supplies.
MEDICAL ASSISTANT
AURORA HEALTHCARE
Saint Francis, WI
01.2015 - 01.2019
- Administered injections and immunizations according to physician orders.
- Obtained medical information and measured vital signs, including weight, height, and EKGs.
- Assisted with minor surgical procedures.
- Educated patients on proper medication usage following physician instructions.
- Scheduled appointments while maintaining accurate patient records.
- Conducted pre-authorizations for medications.
- Transcribed dictated reports from physicians with accuracy and efficiency.
- Cleaned and sterilized medical instruments in compliance with safety protocols.
Education
ASSOCIATES OF APPLIED SCIENCE - MEDICAL ASSISTING
ANTHEM COLLEGE
WISkills
- Maintaining Confidentiality
- Strong Communication
- Organization and Prioritization
- Resourcefulness
- Conflict resolution
- Professional ethics
- Critical/Analytical thinking
- Trustworthy Companion
Certification
- VHA Supervisor Ready Program
- American Heart Association- BLS
- The 7 habits of Highly Effective people- Franklin Covey
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$27/hr - $1000/hrTimeline
Child Development Program Assistant
Moody AFB Child Development Center
02.2026 - Current
ADVANCED MEDICAL SUPPORT ASSISTANT
VA MEDICAL CENTER
01.2024 - 01.2026
MEDICAL ASSISTANT
ASCENSION MEDICAL
02.2020 - 01.2024
ER HEALTH TECHNICIAN
VA MEDICAL CENTER
01.2019 - 01.2020
MEDICAL ASSISTANT
AURORA HEALTHCARE
01.2015 - 01.2019
ASSOCIATES OF APPLIED SCIENCE - MEDICAL ASSISTING
ANTHEM COLLEGE