Summary
Overview
Work History
Education
Skills
Timeline
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Haley PEERS

Georgetown,Texas

Summary

Detail-oriented team player with strong organizational skills and problem solving. Handle multiple projects simultaneously with a high degree of accuracy. Eager to create and implement strategies to improve organizational efficiency in HR. Committed to pursuing best practices related to employee relationships, development, and retention. Strong communication and interpersonal skills. Ready to leverage training and experience for new professional challenges.

Overview

8
8
years of professional experience

Work History

HR People Operations Specialist

ForgeRock
01.2022 - Current
  • Processed employment changes such as: new hires, I-9’s, promotions, transfers, terminations, bonuses, immigration statuses, etc
  • Responsible for overall data update, integrity, and confidentiality of electronic and digital employment records in Box and HRIS (Sage)
  • Processing regular audits and leading projects to ensure employees have the most current up to date versions
  • Led the team on employee verification and visa documents and processes
  • Ensured updates for Labor Law Posters, Privacy Notices, Worker Compensation, contractors, policies, procedures, et on the HR intranet
  • Reviewed and updated internal documentation and processes from a global perspective
  • Processed offboarding for all employee and contractor terminations within the AMER
  • Respond to employee and manager questions on HR programs, policies, procedures, tickets, immigration, HRIS data, etc
  • Through FreshService ticketing system
  • Collaborated with Payroll to ensure employees pay, transfers, promotions, etc
  • Were finalized
  • Proactively looked for process improvements and ways to automate
  • Designed, implemented, and maintained internal policy and processes with respect to current and upcoming federal, state, and local regulations
  • Assisted with AMER and INTL compliance regarding EEO, Labor Markets, and immigration
  • Assisted Benefit teams with answering employee’s questions regarding their overall benefits (401k, equity, disability, leave of absence, etc)
  • Managed employee benefit accounts via Plansource
  • Updated documents and processes for Leave of Absences
  • Worked with Immigration counsel regarding all AMER immigration cases (H-1B, PERM, travel visas, etc.)
  • Reported and collaborated on additional projects based on the team’s needs
  • Handled confidential and sensitive information
  • Administered daily paperwork to employees and departments
  • Executed exceptional attention to detail, follow-through, and communication throughout departments
  • Completed tasks with an innate sense of urgency and positive can-do attitude
  • Continued gaining HR knowledge through webinars and coworkers
  • Assumed responsibility and function effectively with others on the team or independently
  • Displayed ability to build rapport and strong relationships through interpersonal and communication skills.

HR Operations and Compliance

Forcepoint
01.2020 - 01.2022
  • Administer onboarding new hires and contractors, new hire orientation, I-9’s and more via Workday
  • Respond to employee and manager questions on HR program, policies, and procedures
  • Process employment changes via HRIS (Workday) for employee lifecycle and administer paperwork to employees
  • Coordinate for data integrity of employment records
  • Regular audits to ensure employees have executed the most current versions
  • Assisted with off-boarding process administration of all US employees
  • Maintain internal FAQs to improve efficiencies with Service Now system for the company
  • Collaborate with Accounts Payable team to reconcile billing of vendors and ensure accurate and timely payment of vendors and agencies
  • Leaded the onboarding of all HR department vendors with Purchasing and Finance departments
  • Create and maintain process workflows and procedures
  • Assisted with some compliance regarding EEO reports
  • Assisted Benefit teams with answering employee’s questions regarding their benefits
  • Assist and create appropriate benefit brochures for new hires/ employees
  • Collaborated with Benefits teams on implementing annual open enrollment process
  • Update all Global Employee Handbooks with internal HR team
  • Led payroll/ invoices for all contingent workers with Accounts Payable
  • Collaborate with HRIS to support Workday initiatives, specifically about the HRIS and Workday
  • Maintain a global perspective to deliver consistent results
  • Grew HR knowledge with more tasks, projects, reporting and more; based on team’s needs
  • Responsible for enhancements projects for more automated efficient processes
  • Handle most reporting for HR auditing for commercial and federal departments
  • Management of HR intranet, rewards, recognition, and employee focus programs with up to date policies and processes
  • Work closely with HRIS team and Payroll to update and automate our LATAM onboarding and off-boarding experience for new hires/ employees
  • Own most employee verification processes and other confidential information with HR for employees
  • Daily data entry across multiple programs, applications, and inboxes
  • Assist in developing vaccination policy and vendor verification for employees regarding COVID-19
  • Responsible for training and documenting multiple HR positions for new coworkers
  • Worked with LATAM country benefit vendors for better access and information on benefits for employees.

Talent Acquisition Coordinator

Forcepoint
01.2018 - 01.2020
  • Help develop a more efficient TA team regarding processes within Workday and vendor management
  • Responsible for communication and billing for recruiting vendors
  • Enhanced Workday modules
  • Administrative and coordinating support for other departments regarding recruiting and onboarding of hires
  • Arrange all travel for candidates and hiring managers within the company
  • Enhance the lifecycle process of recruiting from networking to onboarding
  • Manage onsite job fair for more than 200 people
  • Management of all swag and company products for new hires
  • Coordination on implementing new onboarding process
  • Enhance and implemented training program for new recruiters and TA coordinators
  • Led weekly brown bags for all of HR regarding tool tutorials and enhancements in Workday
  • Handle updating all global offer letters in all languages
  • Arrange interviews with senior level hiring managers and candidates
  • Configured enhancements on offer process in Workday
  • Collaborated with project managers to source vendors for multiple languages under short turnaround times
  • Coordinated with Accounts Payable, Finance, and Purchasing departments regarding paying invoices and managing TA vendors.

Office Administrator

Forcepoint
01.2017 - 01.2018
  • Handled all daily office administrative duties (answered phones, copied, filed, etc.) in a fast-paced environment
  • Additional responsibilities included inventory management, organizing calendars, and handling shipping and sorting for specific departments, drafting employee communications, and event planning
  • Implemented document management processes for security enhancements for visitors and employees
  • Responsible for opening and closing the office
  • Working with multiple software for security
  • Managed visitors, candidates, vendors, and customers daily.

Administrative Assistant

Jones Energy, Inc
01.2016 - 01.2017
  • Responsible for all front and back office administrative duties
  • Managed supplies, calendars, package and handling, scheduled meetings, and other secretarial duties
  • Implemented new processes based on office inefficient projects or reports
  • Collaborated with departments on expense reports and other credit card duties
  • Managed invoices, data entries for oil drilling and land rights, updated owners’ information weekly, handled the administration of legal documents, and worked in the software applications Bolo and DocVue on a daily basis.

Education

Bachelor of Science - General

Texas Tech University
Lubbock, TX
12.2013

Skills

  • managing technical employee data ,
  • employee relations and engagement
  • change implementation,
  • conflict management and resolution,
  • auditing, reporting,
  • Workday, Sage, Salesforce
  • FreshService, Service Now
  • Word, Excel, PowerPoint, SharePoint

Timeline

HR People Operations Specialist

ForgeRock
01.2022 - Current

HR Operations and Compliance

Forcepoint
01.2020 - 01.2022

Talent Acquisition Coordinator

Forcepoint
01.2018 - 01.2020

Office Administrator

Forcepoint
01.2017 - 01.2018

Administrative Assistant

Jones Energy, Inc
01.2016 - 01.2017

Bachelor of Science - General

Texas Tech University

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Haley PEERS