Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Perez

Benbrook,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Early Stage Collections Agent

Exeter Finance
06.2023 - 09.2023
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated to collect balance in full.
  • Processed payments and applied to customer balances.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.

Dental Assistant Specialist

Dr Moore Family Dentistry
08.2022 - 06.2023
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Help manage patients charts and get schedules ready for the following business day .
  • Verify Insurance and logging information into system.


Receptionist Clerk

Moritz Dealership
09.2021 - 01.2022
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Responsible for filling paperwork

Leasing Specialist

The Borough Apartments
08.2020 - 08.2021
  • Followed-up with potential prospects and managed daily and weekly marketing and leasing reports.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Set appointment times for individuals to tour facilities and see available units.
  • Collected, completed, and processed lease applications.
  • Ensured leasing office, Vacant Units / Model Units, tour path and curb appeal was presentable.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.

Office File Clerk

Kelly Hart & Hallman LLP
08.2019 - 01.2020
  • Examined, categorized, and sorted incoming documents.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Monitored and updated filing systems to meet organization standards.
  • Maintained physical and computer-based filing systems.
  • Sort and Distribute to different departments.
  • Remove outdated documents as per the company file maintenance procedures.

Bank Teller Intern

Worthington National Bank
06.2018 - 08.2018
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Communicate existing and new account services
  • Greet and guide customers in a friendly and professional manner.

Hostess

Rio Mambo
06.2017 - 04.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Cashier Specialist

Chick-fil-A
06.2016 - 03.2017
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

No Degree - Nursing

Tarrant County College District
Fort Worth, TX

High School Diploma -

North Crowley High School
Fort Worth, TX
05.2019

Skills

  • Oral and Written Communication
  • Problem Solving
  • Time Management
  • Active Listing
  • Organization
  • Leadership
  • Team Work
  • Strong Work Ethic

Timeline

Early Stage Collections Agent

Exeter Finance
06.2023 - 09.2023

Dental Assistant Specialist

Dr Moore Family Dentistry
08.2022 - 06.2023

Receptionist Clerk

Moritz Dealership
09.2021 - 01.2022

Leasing Specialist

The Borough Apartments
08.2020 - 08.2021

Office File Clerk

Kelly Hart & Hallman LLP
08.2019 - 01.2020

Bank Teller Intern

Worthington National Bank
06.2018 - 08.2018

Hostess

Rio Mambo
06.2017 - 04.2018

Cashier Specialist

Chick-fil-A
06.2016 - 03.2017

No Degree - Nursing

Tarrant County College District

High School Diploma -

North Crowley High School

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Haley Perez