Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DME Compliance Specialist
Lincare
02.2021 - Current
Medical chart note review ensuring necessary documentation noted for adequate insurance coverage
Communicate corrections/errors with fellow reps for complete and correct documentation
Communicate with physician offices as well as patients to ensure follow ups scheduled and documentation received in a timely manner
Educate patients on CPAP/BIPAP/ASV use and techniques to improve usage and compliance
Dispatcher
Morgan County Emergency Management (911)
07.2019 - 01.2020
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Dispatching, routing, and tracking of 22 agencies throughout the county for first response calls.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Account Coordinator/CPAP Tech
Choice Medical
02.2016 - 02.2017
Credentialing insurance plans, insurance eligibility verification, precerts, prior authorizations, managing patient accounts, CPAP Setup and treatment discussion, CPAP Inventory, coordinate patient care with referring physician offices
Administrative Assistant/Medical Assistant
Alabama Sleep Clinic, P.C.
08.2006 - 01.2016
Administrative management of AllScripts Medical Software and network connectivity, credentialing of physicians and insurance plans, billing and insurance, assist physician in daily clinic, data entry for patient records, correspond with patients, pharmacies, home health agencies, and insurance providers, obtain vitals, assess reason for patient visit and discuss treatment options and plans with patients, setup and educate patients on use of CPAP therapy and supplies, manage CPAP supply inventory, front office duties
Education
High School Diploma -
Danville High School
Danville, AL
05.1999
Skills
Work well independently or in a team environment
Organizational skills, communication and problem solving skills, responsible and fast learner
20 years experience volunteering in church based preschool and elementary childcare
20 years data entry experience (type 150 wpm)
Strong computer skills and quick to learn and navigate new programs