Haley Powers
Napa,CA
Summary
Dynamic and hard working employee with a proven track record in customer service and clerical work, including expertise in Microsoft programs and spreadsheet software. Enjoys finding solutions and enhancing member satisfaction and streamlining document preparation processes. Skilled in managing multiple priorities with exceptional organizational abilities.
Overview
10
10
years of professional experience
Work History
Waste Prevention Assistant
City of Napa
Napa, USA
04.2023 - Current
- Duties include providing education on local waste programs, assessing businesses and residences on compost and recycling participation, assisting with workshops and events within the community, assessing and delivering inventory, handling organizational projects and local outreach programs, and data entry.
Member Services Representative
Redwood Credit Union
06.2019 - 07.2023
- Duties include handling member concerns and issues, providing technical support, providing education on financial products and resources, conducting financial transactions, compiling letters and documents, and a variety of other activities concerning member's accounts
Cashier/Booth Assistant
Whole Foods Market
01.2015 - 01.2019
- Duties include assisting customers, operating the register, answering phones, processing returns, handling customer grievances, and various other tasks, as well as some supervisory duties such as managing schedules and escalated customer issues.
Education
High school diploma - some college courses
Napa High School
Napa, CA01.2015
Skills
- Knowledge of Microsoft programs
- Customer service
- Clerical work and document preparation
- Spreadsheet software
- Time management
- Multi-line phone systems
- Project Support
Timeline
Waste Prevention Assistant
City of Napa
04.2023 - Current
Member Services Representative
Redwood Credit Union
06.2019 - 07.2023
Cashier/Booth Assistant
Whole Foods Market
01.2015 - 01.2019
High school diploma - some college courses
Napa High School
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