Haley Raines
Louisville,KY
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, great time management, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving customers a positive and memorable experience. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Stocker
Walmart
Shepherdsville, KY
07.2022 - 02.2024
- Stocked shelves with newly arrived products.
- Maintained neat, safe, and orderly workspace to prevent accidents and injuries.
- Provided customer service by answering questions about product location, price, and availability.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
Food Champion
Taco Bell
Shepherdsville, KY
08.2021 - 10.2021
- Memorized food combo numbers and current specials, staying up-to-date on promotions and prices.
- Guided customers through the order selection process by offering advice on menu items and ingredients.
- Accepted orders at the counter and drive-through, greeting customers enthusiastically and assembling orders with speed and accuracy.
- Kept drawer accurate by correctly processing cash, card, and mobile payments.
- Worked efficiently to handle high order volumes during rush periods, both at the front counter and from drive-thru customers.
- Maintained a clean and presentable front counter by using slower periods effectively to restock and wipe down surfaces.
- Attended to dining room and bathrooms multiple times per shift to remove messes, collect trash and replenish supplies.
Sandwich Artist
Subway
Lebanon Junction, KY
09.2020 - 11.2020
- Completed opening, closing and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Operated cash registers to process payments from customers.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Assisted team members during peak hours when necessary.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Greeted customers and provided product knowledge.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Delivered superior customer service focused on quality and meeting customer needs.
- Replenished condiments and other supplies at front counter areas.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained safe food handling practices to prevent germ spread.
Volunteer Program
Louisville Zoo
Louisville , KY
- Swept and mopped animal cages, runs, and areas to keep them free from dirt and debris.
- Washed food dishes after each meal period to maintain a healthy environment for the animals.
- Cleaned aviaries and enclosures to ensure proper hygiene for the animals.
- Disposed of waste materials according to established rules set by local regulations.
- Provided fresh water to all animals regularly throughout the day.
- Removed soiled bedding materials from cages and replaced them with new bedding.
- Collaborated with veterinary staff members regarding medical care needs for specific species in captivity.
- Participated in training sessions related to proper animal care procedures as required.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Prepared food to meet needs of animals under care with appropriate meals.
Farm Hand
Calhoun Family Farm
Eastview , KY
- Cleans and maintains animal living areas, including cages, using appropriate cleaning materials.
- Cared for chickens, ducks, cats, dogs, and horses.
- Provided positive reinforcement and rewards during training sessions to motivate animals.
- Monitored animal behavior for signs of stress or discomfort, adjusting training methods as needed.
- Conducted research into new techniques for teaching animals behaviors and tricks.
- Freed or exercised animals or provided other general care.
- Trained horses or other equines using knowledge of breed characteristics, training methods, and performance standards.
- Talked to or interacted with animals to encourage familiarization with human voices or contact.
- Placed tack or h on horses to accustom horses to feel of equipment.
- Used oral, spur or hand commands to condition horses to carry riders or pull horse-drawn equipment.
- Ensured that all safety protocols were followed when working with animals.
- Provided food and water to animals according to specified diets.
- Monitored environmental conditions within animal housing areas, making adjustments as needed.
- Performed daily health checks on animals and monitored their activity levels.
- Assisted in the maintenance of animal cages and habitats, including cleaning and sanitizing.
- Administered medications prescribed by veterinarians as needed (what could be done in a home/farm setting)
Education
High School Diploma -
Bullitt Central High School
Shepherdsville, KY05-2023
Skills
- Technology Proficiency
- Pays attention to Details
- Knowledge of Animals for caring/training
- Honest
- Reliable
- Great with time management
- Respectful when providing education
- Great communication skills
- Able to efficiently problem-solve
- Team Player
- Creative
- Flexible/Adaptable
- Organizational Skills
- Active Listener
Affiliations
- I enjoy traveling to new places around the world.
- I have a passion for animals, especially my 2 cats (Binks and Salem) and dog, Koda.
- I enjoy the time I spend training Koda.
Future Goal
- I have a great love for animals and I aspire to become a Veterinarian in the future.
References
References available upon request.
Timeline
Stocker
Walmart
07.2022 - 02.2024
Food Champion
Taco Bell
08.2021 - 10.2021
Sandwich Artist
Subway
09.2020 - 11.2020
Volunteer Program
Louisville Zoo
Farm Hand
Calhoun Family Farm
High School Diploma -
Bullitt Central High School
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