Haley Raymond
Clarkston,MI
Summary
I am self-motivated and highly experienced in guest services. I believe I have an empathetic personality coupled with talents in customer relations, recordkeeping and problem-solving. I am outgoing when greeting and communicating with others to maintain a positive atmosphere wherever I go. I am incredible passionate in all that I do, I want to perform with grace and dedication in any commitment I make.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Rochester Family Practice
Rochester Hills, Michigan
04.2024 - Current
- I have gained valuable experience working in a Primary Care office with 8 doctors
- I have learned how to interact with patients of different ages and backgrounds
- Check for valid health insurances
- Complete prior-authorizations for medications
- Request referrals to the doctors when patients need to see specialists
- Check-in and check-out patients
- Schedule appointments
- Interact with physicians and medical assistants
- Take many phone calls, helping patients with any questions or concerns they may have
- Write requests for prescription refills to the physicians
Administrative Assistant
Angona Construction Company
Clarkston, MI
02.2023 - 03.2024
- Make payments and check balances
- Upload all purchases to the computer
- File all transactions by date and alphabet
- Errands
- Maintain a clean office space
- Balance credit card statements
Barista
Starbucks
Columbia Falls, MT
05.2023 - 10.2023
- Interact with customers
- Ensure that orders are correct
- Maintain a clean work space
- Make multiple beverages or food items
- Encourage positive employee morale
- Provide excellent customer service
Barista
Alex's Gourmet Market
Clarkston, MI
04.2021 - 05.2023
- Interact with customers
- Make a variety of drinks
- Maintain clean work spaces
- Stock desserts and treats
- Bake cookies and brownies
- Prepare fruits and vegetables for smoothies
- Decorate cakes
Housekeeper
Rush Creek Lodge
Groveland, CA
06.2022 - 10.2022
- Clean multiple rooms a day in a timely manner
- Keep supplies in stock
- Interact with guests and provide any supplies they may require
- Make the beds
- Clean bathrooms
- Ensure the guests will be happy with their accommodation
Education
High School Diploma -
Clarkston High School
Clarkston, MI06-2022
Skills
- I am well-traveled and adaptable
- I have excellent communication skills
- I enjoy conversing with patients, customers, guests, co-workers, etc
- I am very empathetic and understanding
- I am a quick-learner
- I have discipline, work-ethic, and drive
Affiliations
- I love painting and all-things creative
- I am an avid hiker and biker
- I love to travel and experience all that the world has to offer
References
References available upon request.
Timeline
Front Desk Receptionist
Rochester Family Practice
04.2024 - Current
Barista
Starbucks
05.2023 - 10.2023
Administrative Assistant
Angona Construction Company
02.2023 - 03.2024
Housekeeper
Rush Creek Lodge
06.2022 - 10.2022
Barista
Alex's Gourmet Market
04.2021 - 05.2023
High School Diploma -
Clarkston High School
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