Haley Richardson
Cookeville,TN
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Teaching Assistant
White County Middle School
08.2022 - 12.2023
- Improved overall class participation by implementing group activities and project-based learning.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Brand Ambassador
The Social Blue
01.2022 - 04.2022
- I manage all accounts of social media including: Facebook, Instagram, Twitter, and a website
- I also lease out apartments and bed spaces
- Also everyday constant interaction with residents
- The office also hosts events in house and throughout town
- I help plan these events and manage them.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Warehouse associate/ Office assistant/ Inventory Management
Richardson Med Equip
05.2021 - 01.2022
- This is my family’s self-owned business
- I have listed the past year as time spent here because it is my most recent job, however I have worked with the company on and off throughout my life.
- Improved warehouse efficiency by streamlining inventory management processes.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
Apparel Associate
Walmart Super center
01.2021 - 04.2021
- I organized and kept the apparel, shoes, and jewelry section of the Walmart presentable
- I worked hands-on with inventory systems and customer service.
- Increased customer satisfaction by assisting with clothing selections and providing personalized fashion advice.
- Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
- Ensured accurate inventory management through regular cycle counts and thorough inspections of incoming shipments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Restocked shelves and organized displays in alignment with merchandising standards.
Team Associate
Spencer’s
08.2020 - 12.2020
- This job was strictly selling products, working the floor, customer coercive, organization, and money handling.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No degree - Childhood Education
Middle Tennessee State University
02.2024
Graduate/ Diploma -
White County High School
05.2020
Skills
- Great Organizer
- Fast Learner
- Team Player
- Natural Leader
- Confident Communication
- Photography
- Cleaning
- Money handling
- Counting money
- Trustworthy
- Dependable
- Patient
- Progress Monitoring
- Attendance Tracking
- Behavior Management
- Application Management
- Customer Service
- Competitive Research
- Lease Agreements
- Property Tours and Inspections
- Business Processes and Procedures
- Basic Mathematics
Awards
Graduated my high school with distinction and honors.
Projects
Work Based Learning, Teaching Assistant, 08/01/20, 12/01/20, In high school I was a part of a work-based learning program where I spent a class period working hands-on with students and school faculty at Findlay Elementary. This program lasted 5 months.
Timeline
Teaching Assistant
White County Middle School
08.2022 - 12.2023
Brand Ambassador
The Social Blue
01.2022 - 04.2022
Warehouse associate/ Office assistant/ Inventory Management
Richardson Med Equip
05.2021 - 01.2022
Apparel Associate
Walmart Super center
01.2021 - 04.2021
Team Associate
Spencer’s
08.2020 - 12.2020
No degree - Childhood Education
Middle Tennessee State University
Graduate/ Diploma -
White County High School
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