Haley Ridener
Crossville,TN
Summary
I would be an asset to the community and this position because of my great communication skills, positive attitude, and open mindset. I always get along with all my co workers and other personnel pertaining to my job.
I enjoy working and providing for the public. I feel as if working with the public and other employees in this setting would allow me to further my career in something I truly enjoy doing, helping others. I will always be bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I will enhance customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Laborer
Clayton Windows
08.2021 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
- Performed general housekeeping and cleaning tasks.
Machine Operator
Flowers Bakery
01.2017 - 04.2020
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Customer Service Cashier
McDonald's
03.2015 - 01.2017
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
Customer Service Associate
Food City
06.2014 - 09.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Solved problems with products and services by providing customers with technical support.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Stone Memorial High School
Crossville, TN05.2017
Skills
- Computer Skills
- Ability to work well with the public
- Works well under stress
- Adapts to change well
- Ability to advocate, support appropriately
- Can work within different schedules
- Good communication skills, on the phone and in person
- Work well at any pace
- Fast learner with potential to excel
Timeline
Laborer
Clayton Windows
08.2021 - Current
Machine Operator
Flowers Bakery
01.2017 - 04.2020
Customer Service Cashier
McDonald's
03.2015 - 01.2017
Customer Service Associate
Food City
06.2014 - 09.2014
High School Diploma -
Stone Memorial High School
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