Haley Ringel
Hillsborough,MA
Summary
Dynamic and personable, with a proven track record at Iron Peak Sports and Events, enhancing team performance and guest satisfaction. Leveraged effective communication and integrity to boost athlete development and streamline guest services. Excelled in fast-paced environments, significantly improving team cohesion and customer return rates through innovative training and service strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Climbing Coach
Iron Peak Sports and Events
02.2022 - Current
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
Special Events Host
Iron Peak Sports and Events
01.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted in the planning and execution of various special events, contributing to overall client satisfaction.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Oversaw event operations to keep running smoothly.
Guest Service
Iron Peak Sports and Events
12.2021 - Current
- Provided exceptional guest service through attentive listening and prompt responses to inquiries or concerns.
- Contributed to the development of new front desk procedures for increased efficiency and better guest service.
- Provided exceptional guest service, resulting in repeat visits from satisfied customers.
Education
Bachelor of Arts - Forensic Psychology
University of New Haven
West Haven, CT05-2028
High School Diploma -
Hillsborough High School
Hillsborough, NJ06-2024
Skills
- Personable and friendly
- Effective communication
- Ethics and integrity
- Fast and efficient service worker
Certification
CPR Certified
Timeline
Climbing Coach
Iron Peak Sports and Events
02.2022 - Current
Special Events Host
Iron Peak Sports and Events
01.2022 - Current
Guest Service
Iron Peak Sports and Events
12.2021 - Current
CPR Certified
Bachelor of Arts - Forensic Psychology
University of New Haven
High School Diploma -
Hillsborough High School
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