Haley Rockwood
Mesa,AZ
Summary
. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
4
4
years of professional experience
Work History
Dispatcher Office Assistant
Scottsdale Executive Office Suites
03.2023 - 12.2023
- Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls.
- Dealt with and was in charge of majority of the financing for the flight school.
Airplane Mechanic
R&R Aircraft Maintenance
03.2022 - 03.2023
- Supported continuous improvement efforts by reviewing existing maintenance processes for potential areas of optimization.
- Collected information and created reports for aircraft owners.
- Contributed to customer satisfaction by promptly addressing and resolving in-flight technical issues, ensuring minimal disruption to passengers.
- Reduced maintenance downtime by effectively diagnosing and repairing complex aircraft systems.
- Demonstrated exceptional troubleshooting skills by identifying root causes of mechanical failures and implementing effective solutions.
Restaurant Server / Cashier
Chipotle
01.2020 - 02.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
Queen Creek High School
Queen Creek, AZ05.2022
Skills
- Scheduling Coordination
- QuickBooks expert
- Strong Problem Solver
- Multitasking Abilities
- Customer Relations
- Teamwork and Collaboration
Timeline
Dispatcher Office Assistant
Scottsdale Executive Office Suites
03.2023 - 12.2023
Airplane Mechanic
R&R Aircraft Maintenance
03.2022 - 03.2023
Restaurant Server / Cashier
Chipotle
01.2020 - 02.2022
Queen Creek High School
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