Haley Rodriguez
Plano
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Cinemark XD
09.2023 - Current
- Enhanced customer satisfaction by managing daily operations effectively.
- Trained team members, improving sales techniques and operational knowledge.
- Coordinated staff schedules during peak hours, maximizing operational efficiency.
- Ensured accurate financial reporting by overseeing daily cash reconciliations.
- Provided hands-on customer assistance, assessing needs and preferences.
- Conducted inventory counts to verify stock levels and forecast future needs.
- Managed employee timecards, communicating necessary adjustments for accuracy.
- Facilitated smooth onboarding for new employees, ensuring quicker role adaptation.
Theater Staff Member
Cinemark XD
06.2021 - 09.2023
- Ensured customer satisfaction by supporting daily operational tasks efficiently.
- Optimized transaction efficiency through effective management of ticket sales and concessions.
- Trained new employees on protocols and customer engagement techniques successfully.
- Enhanced guest experience by maintaining cleanliness and organization of theater facilities.
- Monitored audience behavior attentively, addressing disturbances promptly during performances.
Education
No Degree - Journalism And Mass Communication
Collin County Community College
Plano, TXHigh School Diploma -
Allen High School
Allen, TX05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Workload management
- Organizational skills
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Verbal and written communication
- Adaptability and flexibility
- Project management abilities
- Goal setting
Timeline
Assistant Manager
Cinemark XD
09.2023 - Current
Theater Staff Member
Cinemark XD
06.2021 - 09.2023
No Degree - Journalism And Mass Communication
Collin County Community College
High School Diploma -
Allen High School