Haley Roundtree
Bossier City,LA
Summary
Adept at enhancing customer experiences through effective communication and data management. Skilled in utilizing technology for efficient operations, contributing to seamless workflows and improved service delivery. Committed to fostering positive interactions and optimizing front desk efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
Toyota
09.2025 - 09.2025
- Managed front desk operations, ensuring efficient customer service and visitor management.
- Coordinated appointment scheduling for clients, optimizing daily workflows and resource allocation.
- Maintained accurate records of customer interactions, enhancing data integrity and retrieval processes.
- Assisted in training new staff on administrative procedures and software systems for seamless onboarding.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Floor Associate
Michaels Craft Store
10.2022 - 09.2025
- Assisted customers with product selection and crafting advice.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Operated point-of-sale system efficiently for transactions and returns.
- Collaborated with team members to ensure stock availability on sales floor.
- Participated in inventory management, including restocking and organizing supplies.
- Contributed to store cleanliness and safety protocols, ensuring compliance with standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Legal Assistant
Smitherman Law Firm
08.2025 - 08.2025
- Assisted attorneys in preparing case files and legal documents for court precedings.
Greeter
Surge Entertainment Center
05.2022 - 10.2022
- Greeted and welcomed guests, ensuring a positive first impression of facility.
- Assisted guests with inquiries, providing information on services and amenities.
- Maintained cleanliness and organization of entrance area to enhance visitor experience.
- Monitored guest flow, directing traffic to improve accessibility during peak times.
- Answered customer questions and pointed individuals in right directions.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Education
Associate of Arts - Communications
Bossier Parish Community College
Bossier City, LA12.2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Data inputting
- Mail handling
- Tech-Savvy
- PC proficient
Timeline
Receptionist
Toyota
09.2025 - 09.2025
Legal Assistant
Smitherman Law Firm
08.2025 - 08.2025
Sales Floor Associate
Michaels Craft Store
10.2022 - 09.2025
Greeter
Surge Entertainment Center
05.2022 - 10.2022
Associate of Arts - Communications
Bossier Parish Community College