Haley Ruiz
Jersey City
Summary
Dynamic and enthusiastic professional with a strong foundation in customer service and interpersonal communication. Known for my adaptability and ability to thrive in fast-paced environments, I bring a proactive approach to problem-solving and a commitment to fostering positive relationships. My experience has equipped me with robust multitasking abilities and attention to detail, ensuring high standards in service delivery and team collaboration. I am passionate about creating exceptional experiences for others and consistently exceeding expectations.
Overview
6
6
years of professional experience
Work History
XCEL Athletic Lifestyle
Lenny Simone
08.2024 - Current
- Manage front desk operations, ensuring a welcoming environment for all members.
- Keep the gym floor organized and maintained for safety and cleanliness.
- Provide exceptional customer service, addressing inquiries and assisting members as needed.
Cali Shakes
Christina Galanos
10.2021 - 08.2024
- Crafted shakes, smoothies, and juices using fresh ingredients according to company recipes.
- Ensured a clean and safe work environment while maximizing customer satisfaction.
- Efficiently processed customer orders using a POS register system.
Saigon Bisto
Management
03.2022 - 07.2024
- Achieved presentation goals through attractive table setups and seating arrangements.
- Provided exceptional customer service to create a welcoming atmosphere for guests.
- Maintained a clean and safe work environment, ensuring a high-quality dining experience.
Dunkin Donuts
Management
02.2021 - 09.2022
- Prepared coffee beverages using various techniques and equipment.
- Catered to guests’ needs to guarantee customer satisfaction.
- Managed inventory and maintained a clean, organized work area while effectively using a POS register system.
Bambino Chef
Rene Gonalez
07.2019 - 10.2021
- Organized and executed events, ensuring a seamless experience for all guests.
- Developed and decorated themes for events, contributing to a memorable atmosphere.
- Balanced financial transactions and maintained a clean and safe party space.
Education
Psychology
New Jersey City University
Jersey City, NJ05-2026
High School Diploma -
County Prep High School
Jersey City, NJ06-2022
Skills
Multitasking - Ability to manage multiple tasks efficiently in fast-paced environments, such as during busy shifts at restaurants and cafes
Teamwork - Experience collaborating with coworkers to ensure smooth operations and high-quality customer service
Problem Solving - Developed the ability to quickly address and resolve customer concerns to maintain satisfaction
Attention to Detail - Ensured accuracy in order processing and maintained cleanliness and presentation standards
Time Management - Effectively prioritized tasks to meet demands and maintain a productive work environment
Adaptability - Successfully transitioned between various roles and responsibilities in different work environments
Timeline
XCEL Athletic Lifestyle
Lenny Simone
08.2024 - Current
Saigon Bisto
Management
03.2022 - 07.2024
Cali Shakes
Christina Galanos
10.2021 - 08.2024
Dunkin Donuts
Management
02.2021 - 09.2022
Bambino Chef
Rene Gonalez
07.2019 - 10.2021
Psychology
New Jersey City University
High School Diploma -
County Prep High School
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