Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Haley Russell

Haley Russell

Valrico

Summary

Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Overview

7
7
years of professional experience

Work History

Office Assistant

Southern Roots Tree and Landscape LLC.
Valrico
01.2023 - Current
  • Managed inventory of office supplies and placed orders when needed.
  • Answered phone calls and directed them to appropriate personnel.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Provided administrative support to multiple departments as needed.
  • Maintained an organized filing system of paper documents and electronic files.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Monitored office expenses and submitted purchase requests.
  • Provided customer service, addressing inquiries and resolving issues promptly.

Customer Service Cashier

Cash America
Fort Wayne
05.2022 - 12.2022
  • Operated cash registers to process payments for goods and services.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Greeted customers and provided friendly customer service.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Processed credit card transactions accurately and efficiently.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Resolved customer complaints in a professional manner.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.

Cashier

Hungry Howie's Pizza, Inc
Valrico
11.2018 - 03.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

High School Diploma -

Hillcrest Academy
05-2020

Skills

  • Data entry
  • Customer service
  • Document management
  • Office organization
  • Microsoft Excel
  • Expense tracking
  • Communication skills
  • Time management
  • Problem solving
  • Task prioritization
  • Office equipment maintenance
  • Payment processing
  • Vendor relationship management
  • Office supplies management
  • Office management
  • Call handling
  • Mail handling
  • Clerical support
  • Scheduling appointments
  • Administrative support
  • Team collaboration
  • Attention to detail

References

References available upon request.

Timeline

Office Assistant

Southern Roots Tree and Landscape LLC.
01.2023 - Current

Customer Service Cashier

Cash America
05.2022 - 12.2022

Cashier

Hungry Howie's Pizza, Inc
11.2018 - 03.2021

High School Diploma -

Hillcrest Academy

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