HALEY SANDERS

Collaborated with team to ensure seamless guest experience and reduce any issues promptly.

Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regulars.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Utilized strong multitasking skills to manage multiple large party tables simultaneously while maintaining a high level of attention to detail.

Organized large party events according to specific client requirements, ensuring a successful event experience for all attendees.

Addressed specific needs of countless customers and maintained a leadership role on my team. As well as managing serving and closing operations ensuring to uphold the fine dining status of the restaurant.

Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Trained new servers on restaurant policies and procedures. Managing closing operations, deep clean, and preparation.

Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.

Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation. Always providing good quality products and following detailed recipes and procedures.

Coordinated services under supervision of lead decorator. Individually managed large scale and large order projects with attention to detail and time management.

Implemented unique designs for specialty cakes for weddings, birthdays, large corporate events. Managed large catering events while keeping in touch with multiple clients and ensuring a memorable experience.

Actively sought feedback from customers, incorporating suggestions for improvement into future projects to continually enhance the quality of service provided.

Organizing and managing phone calls orders and daily procedures regarding all inquiries.

Managed material inventory and ordered new materials when needed.

Developed a loyal clientele through exceptional customer service and high-quality cake decorations.