I work well with the public. I'm very friendly and outgoing.
I have leadership qualities and lead by example. I never expect others to do something I wouldn't do.
I give my all at any job that I have. I work with all my heart. I follow rules and encourage others to do the same.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Staff Aide
Family Life/Rapha Treatment Center
Fort Payne, AL
09.2024 - 06.2025
Provided relapse prevention education and coping skills training, equipping clients with the tools necessary for long-term recovery
Collaborated with community resources, attending support groups, and networking with other professionals in the field to stay informed about available resources
Monitored and documented clients' attendance and participation in treatment programs, ensuring compliance with program requirements
Facilitated support groups for clients with similar substance abuse issues, fostering a sense of community and mutual support
Facilitated educational programs on relapse prevention, harm reduction, and coping strategies, empowering clients to make informed decisions about their recovery
Cashier/Customer Service
Jack's Family Restaurants
Geraldine, AL
01.2022 - 03.2023
I took orders in drive thru and took their money.
I worked on the frontline being a cashier and greeted customers.
I just gave my all- 100%
Retail Store Manager
Servant Missions Thrift Store
Valley Head, AL
07.2020 - 09.2021
Developed strong relationships with key customers through personalized interactions resulting in increased loyalty and repeat business
Maintained high standards of customer service by resolving escalated issues promptly and ensuring customer satisfaction
Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff scheduling
Assembly Line Worker
Koch Foods
Collinsville, AL
04.2016 - 12.2019
Followed safety protocols and maintained a clean and organized work area at all times
Worked closely with supervisors to prioritize tasks based on production schedules
Maintained a high level of attention-to-detail while working at a fast pace
Ensured compliance with all safety regulations during the assembly process
Maintained a high level of productivity while adhering to strict deadlines and production targets
Achieved consistently high performance ratings based on productivity, accuracy, and attention-to-detail
Assistant Manager
rue21
Scottsboro, AL
02.2011 - 01.2013
Assisted in the management of daily operations, ensuring smooth and efficient workflow
Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
Monitored employee performance through regular evaluations, providing constructive feedback for professional development
Developed employee schedules based on business needs while optimizing staffing levels during peak hours
Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
Education
High school diploma - undefined
Highland High School
05.1996
Skills
Cash handling
Customer service
Cash register
Night audit
Organizational skills
Computer skills
Retail sales
Phone etiquette
Front desk
Guest services
Retail math
Sales
Hospitality
Communication skills
Certification
Driver's License
Willing To Relocate
Rainsville, AL
Personal Information
Availability: Willing to relocate to: Rainsville, AL
Behavioral Health Technician & Substance Abuse Group Facilitator at New Life Treatment CenterBehavioral Health Technician & Substance Abuse Group Facilitator at New Life Treatment Center