Overview
Work History
Education
Skills
Certification
Servsafe
Timeline
Generic

Haley Seckt

Dayton,OH

Overview

4
4
years of professional experience
1
1
Certification

Work History

Volunteer

Incarnation Catholic School
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Mangement

Panera Bread
05.2019 - Current
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Analyzed customer feedback to identify areas for improvement.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Sat in on disciplinary hearings to learn about conflict resolution in workplace.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Associate of Arts - Interior Design

Sinclair Community College
Dayton, OH
08.2023

Skills

  • Customer Care and Satisfaction
  • Budget Balancing
  • Goal Strategizing
  • Group Instruction
  • Safety Requirements
  • Service Quality
  • Training Proficiency
  • Scheduling
  • Autocad and Revit knowledge
  • Drawing Floorplans
  • Rendering

Certification

  • Certified Trainer , Panera Bread
  • Certification in Interior Design

Servsafe

I attended CHS Culinary Tech Program from 2019-2021 which allowed me to obtain Servsafe Certification. This certification not only cleared me to work and understand food processes, but also customer service knowledge and safety.

Timeline

Mangement

Panera Bread
05.2019 - Current

Volunteer

Incarnation Catholic School

Associate of Arts - Interior Design

Sinclair Community College

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Haley Seckt