Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Session

Canyon,TX

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, recognized for enhancing client satisfaction at Pak A Sak. Proven ability in problem-solving and cash handling, complemented by effective communication skills. Committed to maintaining high standards of cleanliness and safety while training new team members for success.

Knowledgeable [Desired Position] with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

11
11
years of professional experience

Work History

Team Member

Pak A Sak
06.2022 - 02.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Elderly Caregiver

Cottage Village
06.2021 - 05.2022
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.

Kitchen Hand

Childress Health Care Center
08.2021 - 12.2021
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
  • Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
  • Promoted excellence in food quality and presentation for kitchen staff.

Prison Gaurd

TDCJ Roach Unit
07.2013 - 02.2015
  • Collaborated with medical staff to address inmate health concerns promptly, ensuring appropriate care was received as needed.
  • Reduced incidents of violence through regular monitoring of inmate interactions and proactive intervention.
  • Participated in ongoing training initiatives to stay current on industry best practices, leading to continuous improvement in job performance.
  • Assisted in the development of new policies and procedures to address emerging challenges within the correctional system, contributing to overall institutional improvements.
  • Assisted with the processing of new inmates, ensuring accurate documentation and timely completion of necessary procedures.
  • Maintained order during meal times, recreation periods, and other daily activities to ensure a stable environment.
  • Promoted a respectful environment within the prison community through fair treatment of all inmates regardless of background.
  • Supported fellow officers during high-stress situations, providing backup and guidance when needed to maintain order and stability within the facility.

Education

High School Diploma -

Childress High School
Childress
05-2011

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Training and mentoring
  • Product knowledge
  • Complaint resolution
  • Order preparation
  • Team building
  • Facility cleaning
  • Willingness to learn
  • Adaptability and flexibility
  • Multitasking
  • Active listening
  • Time management
  • Organizational skills
  • Decision-making
  • Written communication

Timeline

Team Member

Pak A Sak
06.2022 - 02.2024

Kitchen Hand

Childress Health Care Center
08.2021 - 12.2021

Elderly Caregiver

Cottage Village
06.2021 - 05.2022

Prison Gaurd

TDCJ Roach Unit
07.2013 - 02.2015

High School Diploma -

Childress High School

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Haley Session