Haley Smetana
Middle River,Maryland
Summary
Responsible and motivated college student studying Family Science with a focus on social work. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Vice President of Membership Experience
Alpha Delta Pi Sorority
College Park, Maryland
11.2023 - Current
- Developed and implemented a comprehensive membership strategy to increase member engagement and retention.
- Designed, created, distributed, and tracked surveys to assess the satisfaction of current members.
- Managed the budget associated with all aspects of the organization's membership program.
- Maintained accurate records of membership data in order to track progress towards goals.
Party Hostess
Oak Crest Village (Erickson Senior Living)
Parkville, Maryland
11.2019 - Current
- Ensured that all guests had a pleasant experience by providing friendly customer service.
- Provided assistance to guests who required help during the event.
- Collaborated with other staff members to ensure efficient operations during the party.
- Carried out tasks assigned by supervisor in a timely manner.
Administrative Assistant
Main Street Mental Health
Reisterstown, Maryland
05.2019 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted medication refilling process
- Talked with patients regarding their medication and appointment questions
Education
Bachelor of Science - Family Science
University of Maryland - College Park
College Park, MD05-2026
High School Diploma -
Perry Hall High School
Perry Hall, MD05-2022
Skills
- Program Management
- Retention Strategies
- Training and Onboarding
- Client Engagement
- Intake Assessment
- Meeting facilitation
Timeline
Vice President of Membership Experience
Alpha Delta Pi Sorority
11.2023 - Current
Party Hostess
Oak Crest Village (Erickson Senior Living)
11.2019 - Current
Administrative Assistant
Main Street Mental Health
05.2019 - Current
Bachelor of Science - Family Science
University of Maryland - College Park
High School Diploma -
Perry Hall High School
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