Haley Smith
Warner Robins,GA
Summary
Dynamic professional with a proven track record at Nakina’s Salon, enhancing client relationships and securing long-term partnerships. Expert in customer service and problem-solving, demonstrating a positive attitude and teamwork. Achieved significant improvements in customer satisfaction through tailored solutions and effective communication. Skilled in financial planning and contract negotiation, showcasing a blend of hard and soft skills to drive results.
Overview
5
5
years of professional experience
Work History
Self Employed
Haus of Haley LLC
02.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Create and implement a personalized plan to pursue a financial goal
- Create future investment plans
- Transfer business funds
Client Relationship Manager
Nakina’s Salon
05.2019 - 01.2022
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
- Negotiated contracts with clients to secure long-term partnerships while safeguarding company interests.
Education
Associates Of Science -
South Georgia State College
Douglas12.2019
High School Diploma -
Coffee County High School
Douglas05.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Interpersonal communication
- Client Relationships
- Sales
- Prepare financial documents, reports, or budgets
Timeline
Self Employed
Haus of Haley LLC
02.2022 - Current
Client Relationship Manager
Nakina’s Salon
05.2019 - 01.2022
Associates Of Science -
South Georgia State College
High School Diploma -
Coffee County High School
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