HALEY STEINER
Castle Rock,CO
Summary
Detail-oriented professional with diverse experience in customer service, administrative support, and ecological project management. Proven track record in delivering exceptional service across multiple industries, including retail, education, and conservation.
Overview
7
7
years of professional experience
Work History
Lead Wetlands Technician
Magnolia Plantation and Gardens
08.2023 - Current
- Manages wetland units, focusing on improving food and shelter for wildlife
- Create detailed maps, reports, and presentations using ArcGIS to effectively communicate findings and insights
- Conduct wildlife surveys and monitoring programs to ensure species well-being
- Co-create, regularly update, and maintain ecological interpretive materials and displays, fostering an understanding of our natural world and its importance
- Assists in coordinating contractor development and implementation by collaborating with agency partners, stakeholder groups, consultants, and regulatory agencies to ensure timely project completion
- Helps facilitate maintenance of grant and contract data and records in internal systems.
Shorebird Field Technician
Gulf Island National Seashore
02.2023 - 08.2023
- Identified shorebird species and documented breeding behaviors with meticulous attention to detail, following established protocols to ensure accurate data collection
- Conducted field surveys and collaborated with external agencies, demonstrating strong teamwork and communication skills to manage wildlife habitats effectively
- Engaged park visitors through educational talks, simplifying complex information about bird species and conservation efforts to enhance public understanding and satisfaction
- Assisted in sea turtle surveys, contributing to successful nest assessments while maintaining a high level of accuracy and attention to detail
- Utilized UTVs for fieldwork, ensuring compliance with safety standards and effective coordination with team members.
Ecological Restoration Specialist
Washington Park Arboretum
09.2021 - 06.2022
- Developed and executed detailed management plans for restoration projects, ensuring that client goals and expectations were met with precision and care
- Conducted thorough site assessments utilizing GIS and data analysis, providing clear and actionable insights for clients and stakeholders
- Communicated complex ecological concepts through written reports and educational signage, ensuring accessibility and understanding for diverse audiences
- Collaborated closely with clients to align restoration strategies with their objectives and budgets, emphasizing transparency and customer satisfaction
- Managed multiple projects simultaneously, demonstrating strong organizational and communication skills to meet deadlines and exceed client expectations.
Sales Associate
Tommy Bahama
07.2018 - 12.2018
- Collaborated with team members to prioritize and deliver exceptional customer service, ensuring a positive shopping experience for all guests
- Assisted customers by addressing inquiries, offering product recommendations, and providing personalized support to meet their needs
- Maintained a neat, organized, and visually appealing store environment to enhance the guest experience and promote efficient browsing
- Managed transactions with accuracy and professionalism, processing payments and handling customer concerns with a focus on satisfaction
- Proactively restocked merchandise, ensuring product availability while keeping displays attractive and organized
- Answered phone inquiries, providing clear and helpful information to customers regarding store products, services, and policies.
Receptionist
Summit Salon Academy
09.2017 - 06.2018
- Greeted and checked-in clients, delivering a warm and professional first impression to enhance customer experience
- Managed scheduling for services, coordinating appointments efficiently to ensure smooth operations and customer satisfaction
- Handled incoming calls, directing clients to the appropriate departments and providing timely assistance to inquiries
- Performed clerical tasks such as data entry, filing, and maintaining up-to-date client records, ensuring seamless service and record-keeping
- Processed transactions accurately, including payments and refunds, contributing to the efficient flow of operations
- Maintained a clean and organized front area, creating a welcoming atmosphere for clients and guests.
Education
Bachelor of Science - Environmental Science and Terrestrial Resource Management, Wildlife Conservation
The University of Washington
Seattle, WASkills
Technical Troubleshooting
Phone Etiquette
Time Management
Statistical Analysis
Appointment Scheduling
Data Collection
Report Preparation
Quality Assurance Controls
Microsoft Outlook
Data Entry
Timeline
Lead Wetlands Technician
Magnolia Plantation and Gardens
08.2023 - Current
Shorebird Field Technician
Gulf Island National Seashore
02.2023 - 08.2023
Ecological Restoration Specialist
Washington Park Arboretum
09.2021 - 06.2022
Sales Associate
Tommy Bahama
07.2018 - 12.2018
Receptionist
Summit Salon Academy
09.2017 - 06.2018
Bachelor of Science - Environmental Science and Terrestrial Resource Management, Wildlife Conservation
The University of Washington
Similar Profiles
Tara SparrowTara Sparrow
Dietary Cook at Magnolia Gardens Assisted LivingDietary Cook at Magnolia Gardens Assisted Living
Estella WilliamsEstella Williams
Certified Nursing Assistant at Magnolia Gardens Convalescent HospitalCertified Nursing Assistant at Magnolia Gardens Convalescent Hospital
Ronda GundersenRonda Gundersen
Receptionist at Magnolia GardensReceptionist at Magnolia Gardens