Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haley Stockwell

Anchorage

Summary

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.


Overview

6
6
years of professional experience

Work History

Receptionist

Chinook Roofing
04.2024 - Current
  • Managed front desk operations, ensuring a welcoming environment for visitors and clients.
  • Coordinated appointment scheduling using advanced office management software to optimize workflow.
  • Maintained accurate records of incoming calls and messages, enhancing communication efficiency.
  • Resolved client inquiries efficiently, contributing to enhanced customer satisfaction and loyalty.

RECEPTIONIST

THE CHILDRENS CLINIC
06.2022 - 12.2022
  • Greeted patients immediately upon arrival, providing excellent customer service.
  • Collected co-payments and co-insurance and issued appropriate receipts during check-in.
  • Screened incoming phone calls, taking messages or forwarding to appropriate staff.
  • Transmitted correspondence and medical records by mail, e-mail and fax.

ADMINISTRATIVE ASSISTANT

CHUGACH CHIROPRACTIC & MASSAGE CENTER
12.2021 - 06.2022
  • Provided secretarial and office management support while building cooperative working relationships.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Set up appointments for physician visits and procedures using Chirotouch software.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.

FRONT END

SUNSATION TANNING SALON
01.2020 - 05.2022
  • Maintained front desk duties, while assuring a clean environment for clients.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept business clean, tidy and professional in appearance.

Education

Some College (No Degree) - Political Science

Alaska Middle College
Anchorage, AK

Pre Dental in Dental Candidate - undefined

Utah Tech University
St George, Utah
05.2024

High School Diploma - undefined

Eagle River High School
Eagle River, AK
01.2021

Bachelor of Science - Nursing

University of Alaska Anchorage
Anchorage, AK
05-2028

Skills

  • Patient Flow
  • Customer Service
  • Appointment Scheduling
  • Front Desk Operations
  • Critical Thinking
  • Cash Handling
  • Sales Expertise
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Languages

American Sign Language
Intermediate

Timeline

Receptionist

Chinook Roofing
04.2024 - Current

RECEPTIONIST

THE CHILDRENS CLINIC
06.2022 - 12.2022

ADMINISTRATIVE ASSISTANT

CHUGACH CHIROPRACTIC & MASSAGE CENTER
12.2021 - 06.2022

FRONT END

SUNSATION TANNING SALON
01.2020 - 05.2022

Pre Dental in Dental Candidate - undefined

Utah Tech University

High School Diploma - undefined

Eagle River High School

Some College (No Degree) - Political Science

Alaska Middle College

Bachelor of Science - Nursing

University of Alaska Anchorage