HALEY STORMER
Ligonier,PA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Auntie Annes Ligonier
05.2020 - 08.2021
- Used heavy machinery to make the food provided at separate locations
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored food quality and freshness throughout day.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Food Service Worker
Idlewild and Soakzone
05.2018 - 09.2018
- Learned how to work kitchen equipment like pizza oven and fryers
- Managed cash drawer and reconciled it daily
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Stored food in designated containers and storage areas to prevent spoilage.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
Sales Associate
Steelers Training Camp
07.2022 - 08.2022
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to team objectives in fast-paced environment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved or exceeded company-defined sales quotas.
Day Care Teacher
Ligonier YMCA
06.2022 - 08.2022
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Incorporated music, art and literature into curriculum.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Modeled positive behavior and communication skills for students.
- Organized and supervised large and small group activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Developed innovative activities to engage young children in learning process.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Ice Cream Server
Dairy Queen
06.2019 - 09.2019
- Accurately worked well under stressful pressure
- Worked fast paced drive through
- Quickly picked up new techniques working with ice cream
- Processed sales transactions for cash, debit, and credit purchases.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Used ice cream makers and blending machines to create ice cream blizzards and milkshakes.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Replenished serving stations with fresh food and cleaned up spills.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Volleyball Instructor
Nike Volleyball Camp, Saint Vincent College
06.2022 - 07.2022
- Facilitated group coaching sessions and provided individual coaching support.
- Prepared and delivered presentations to players and parents to emphasize importance of teamwork and sportsmanship.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Trained athletes in proper use of equipment for safety and maximum results.
- Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
- Utilized various coaching models and techniques to maximize client success.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Internship Student
Latrobe Hospital
01.2022 - 03.2022
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Sorted, organized, and maintained files.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Aided in giving physicals to new employees in Excela Health
- Screened healthcare employees for COVID-19 over the phone and directed them on what to do if they are symptomatic
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Internship Student
Ligonier YMCA
03.2022 - 05.2022
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Facilitated successful completion of projects from concept to launch.
- Participated in workshops and presentations related to projects to gain knowledge.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Provided clerical support, addressing routine, and special requirements.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted and organized files, spreadsheets, and reports.
- Collaborated with senior management on new initiatives to build confidence.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Sports Media
Saint Vincent College
Latrobe05.2026
Westmoreland County Community College
Youngwood, PA05.2026
High School Diploma -
Ligonier Valley High School
Ligonier, PA05.2022
Skills
- Plates Presentation
- Quality Control
- Regulatory Requirements
- Cooking Procedures
- Work Assignments
- Schedule Management
- Dietary Restrictions
- Team Oriented
Accomplishments
- ● Volleyball (4 year letterman)
- ○ Committed to play at Saint Vincent
- ○ Qualified to compete at Nationals in Las Vegas in 2021
- ○ Obtained the Gatorade Award (MVP) at Duquesne Hitting Camp
- ○ Made it to playoffs for AA District 6 Freshman and Sophomore year
- ○ Played at KCAC for Heritage title Sophomore year
Member of Class Committee, FBLA, SADD, Interact, One Road, and Game Changer;Team Rams
Timeline
Sales Associate
Steelers Training Camp
07.2022 - 08.2022
Day Care Teacher
Ligonier YMCA
06.2022 - 08.2022
Volleyball Instructor
Nike Volleyball Camp, Saint Vincent College
06.2022 - 07.2022
Internship Student
Ligonier YMCA
03.2022 - 05.2022
Internship Student
Latrobe Hospital
01.2022 - 03.2022
Food Service Worker
Auntie Annes Ligonier
05.2020 - 08.2021
Ice Cream Server
Dairy Queen
06.2019 - 09.2019
Food Service Worker
Idlewild and Soakzone
05.2018 - 09.2018
Sports Media
Saint Vincent College
Westmoreland County Community College
High School Diploma -
Ligonier Valley High School
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