Summary
Overview
Work History
Education
Skills
Timeline
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Haley Stovall

Haley Stovall

McMinnville,TN

Summary

Personable and reliable, with positive attitude and strong work ethic. Possesses understanding of inventory management and stock replenishment, utilizing organizational skills and attention to detail. Committed to maintaining well-organized and efficient work environment to ensure smooth operations. As retail professional, highly organized and efficient in managing stockrooms and ensuring timely shelf restocking. Proven ability to work collaboratively and adapt to changing needs. Reliable team member with strong focus on achieving results and maintaining high standards. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Overnight Stocker

Walmart
04.2024 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors and balors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.

Entertainment Team Lead

Walmart
04.2023 - 03.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Food and Consumables Associate

Walmart
09.2022 - 04.2023
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Coordinated with suppliers for timely delivery of inventory orders, ensuring adequate stock levels at all times.
  • Escorted customers to consumable displays, assessed needs and suggested products to fit needs.
  • Optimized product displays for better visibility, leading to increased sales numbers.
  • Assisted customers in locating desired items quickly, resulting in improved shopping experiences.
  • Contributed to the achievement of sales goals by effectively promoting current promotions and discounts.
  • Collaborated with team members to maintain a clean and organized store environment, resulting in higher customer satisfaction ratings.
  • Increased sales revenue through upselling and cross-selling techniques, promoting relevant products to customers.
  • Maintained up-to-date knowledge on products and industry trends, enabling informed recommendations to customers.
  • Reduced stock discrepancies by conducting regular inventory audits and maintaining accurate records.
  • Engaged customers courteously and responded to inquiries and requests for support with full knowledge of product line.
  • Provided exceptional customer service, resolving issues promptly and professionally for enhanced loyalty and repeat business.
  • Participated in regular staff meetings, staying informed on company policies and objectives for consistent execution across the team.
  • Directed visitors throughout store layout and assisted customers in selection of various products.
  • Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
  • Supported management with various administrative tasks as needed for smooth operations and streamlined workflow processes.
  • Stocked and faced supplies during store open hours while being available to customers.
  • Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
  • Handled product and equipment according to safety guidelines and supported safe working and shopping environment.
  • Solved customer problems and collaborated well with other team members.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Truck Unloader

Walmart
11.2019 - 09.2022
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Handled packages with care while transporting from truck to loading dock.
  • Sorted and properly arranged items.
  • Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
  • Unloaded packages with care and placed in proper staging area.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Increased efficiency by organizing and streamlining unloading processes.
  • Assisted other team members in navigating large loads.
  • Maximized space utilization in warehouse storage areas by organizing unloaded materials according to dimensions and weight constraints.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Boosted operational performance by undergoing regular training sessions on new equipment usage, safety protocols, and industry best practices related to truck unloading procedures.
  • Contributed to a positive work environment through active participation in team-building activities and demonstrating strong commitment to organizational goals.
  • Ensured the timely unloading of perishable goods such as food products or medications, mitigating spoilage risks and maintaining their quality throughout the supply chain process.
  • Upheld strict compliance to company policies and OSHA regulations during the entire unloading process.
  • Promoted a clean working environment by disposing of waste materials properly and maintaining cleanliness in the unloading area.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
  • Trained team members to use proper loading and unloading techniques and comply with safety procedures.

Barista

Dunkin' Donuts
10.2019 - 11.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Packaged bagels, muffins and other food items for customer purchase.

Pizza Maker

Blaze Pizza
10.2018 - 08.2019
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.

Education

High School Diploma -

Fresno Adventist Academy
5397 E Olive Ave Fresno, CA 93727
06.2016

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Heavy lifting
  • Maintaining safety
  • Stock replenishment
  • Label reading
  • Handheld scanner use
  • Order picking
  • Efficient movement
  • Shelf organization
  • Safety awareness
  • Moving merchandise
  • Unloading trucks
  • Loading and unloading
  • Workplace cleanliness
  • Inventory counts
  • Product merchandising
  • Equipment operation
  • Customer relationship management
  • Merchandise display
  • Merchandise returns
  • Inventory auditing
  • Freight handling
  • Endcap maintanence
  • Cashier support
  • Unloading merchandise
  • Able to lift number lbs
  • Stocking products
  • FIFO stocking
  • Layout understanding
  • Cardboard management
  • Pallet building
  • Quick learner
  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Merchandise stocking
  • Time management
  • Dependable and reliable
  • Critical thinking
  • Merchandising and display
  • Customer relationships
  • Stocking
  • Stocking and replenishing
  • Safety processes and procedures
  • Organization and categorization
  • Decision-making
  • Retail merchandising
  • Motivated team player
  • Order filling
  • Product picking
  • Order fulfillment
  • Staff training
  • Performance improvement
  • Cash register operations

Timeline

Overnight Stocker

Walmart
04.2024 - Current

Entertainment Team Lead

Walmart
04.2023 - 03.2024

Food and Consumables Associate

Walmart
09.2022 - 04.2023

Truck Unloader

Walmart
11.2019 - 09.2022

Barista

Dunkin' Donuts
10.2019 - 11.2019

Pizza Maker

Blaze Pizza
10.2018 - 08.2019

High School Diploma -

Fresno Adventist Academy

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Haley Stovall