Haley Sweeney
Baytown
Summary
Experienced and successful sales professional with a proven track record of increasing sales, customer satisfaction, and customer loyalty. Skilled in developing and leading highly effective teams and executing strategic plans. Committed to delivering exceptional customer service to achieve corporate objectives.
Overview
8
8
years of professional experience
Work History
Agency Assistant
Dale Guidry State Farm
08.2024 - 01.2025
- Facilitated onboarding processes for new hires, providing comprehensive orientation materials and training in agency procedures.
- Entered data into system to maintain current file data on accounts and expiration records.
- Collaborated with team members on various projects, ensuring smooth workflow and successful outcomes.
- Answered phones, processed mail and handled insurance check process.
- Processed insurance transactions to provide customer service and support efforts to acquire and retain profitable business.
- Improved response times to client inquiries, maintaining a high level of professionalism and accuracy in all written correspondence.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Inside Sales Representative
RCM Supply
07.2023 - 12.2024
- Schedule drivers for the day
- Create quotes in QuickBooks and send to clients
- Purchase material from vendors for warehouse and customers
- Communicate with Outside Sales Team and Customers about quotes
- Pull Material from Warehouse/ Pick up Material from Vendors and deliver to Customers
- Attend meetings with Outside Sales Team with Customers
- Provide quotes and MTRs to customers
Administrative Assistant
Prosource Wholesale
02.2023 - 06.2023
- Count Money/ Drop off at Bank/ Set store for morning
- Provide Pick Tickets to customers to pick up material
- Receive in material daily and inform appropriate sales member that material is in
- Call Customers and give status updates
- Handle all Broken/ Damaged/ Incorrect material and follow correct procedures to get new/correct material
Substitute
The ISD Gate
08.2022 - 02.2023
- Uphold and enforce school rules, administrative guidelines, local board policy and state laws
- Collaborated with colleagues to plan activities that enhanced the learning experience
Administrative Assistant
Workplace Safety Screening
02.2022 - 07.2022
- Hold interviews and hire collectors for the Clinic
- Schedule nurses and techs each day to go on-board vessels for vaccinations and medical visits
- Create invoices in QuickBooks and send to the Agents
- Order vaccines and office supplies that are needed
- Keep up with weekly vaccine inventory and counts
- Scan and file vaccine and RT-PCR consents/records
- Schedule appointments and manage calendar for Port Health
Inclusion Paraprofessional
LaPorte ISD
01.2019 - 01.2022
- Assist the teacher(s) in the preparation and management of classroom activities and administrative requirements
- Uphold and enforce school rules, administrative guidelines, local board policy and state laws
- Deliver personalized education, behavioral, and emotional support to individual students to enable positive learning environments
- Assist with the administrative and scoring of objective testing instruments or work assignments
Attorney Assistant
Giddens and Burns Law Office
01.2017 - 01.2019
- Answer direct attorney phone lines and acted as liaison between clients and attorneys
- Handle sensitive information with discretion and according to best practices
- Schedule Mediations and Hearings with the Court
- Prepare, edit, and proofread legal documents in a professional manner for the attorney
- Schedule appointments for attorney and manage calendar
- File legal documents
Education
Associate of Arts - Teaching
San Jacinto College
Pasadena, TX12-2022
Skills
- Detail-oriented
- Exceptional organization
- Time management
- Customer and client relations
- File organization
- Office administration
- Inside sales
- Marketing and Sales Knowledge
- MS office
- Bookkeeping skills
- Intuit quickbooks proficiency
- Employee supervising
- Customer service excellence
- Multitasking
License
-Texas General Lines - Property & Casualty
Timeline
Agency Assistant
Dale Guidry State Farm
08.2024 - 01.2025
Inside Sales Representative
RCM Supply
07.2023 - 12.2024
Administrative Assistant
Prosource Wholesale
02.2023 - 06.2023
Substitute
The ISD Gate
08.2022 - 02.2023
Administrative Assistant
Workplace Safety Screening
02.2022 - 07.2022
Inclusion Paraprofessional
LaPorte ISD
01.2019 - 01.2022
Attorney Assistant
Giddens and Burns Law Office
01.2017 - 01.2019
Associate of Arts - Teaching
San Jacinto College
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